What are the responsibilities and job description for the Community Care Coordinator position at Assisting Hands Home Care of Palm Beach?
Benefits:
Job Type: Part Time/Full time
Job Summary:
The Community Care Coordinator plays a key role in facilitating the delivery of high-quality,non-skilled home care services to clients. This position is responsible for client intake, careplanning, caregiver scheduling, and ongoing client relationship management to ensure satisfaction and continuity of care. The Coordinator also represents the agency in the communityand works to build and maintain relationships with referral sources and clients.
Key Responsibilities:
Client Care Coordination:
Knowledge of local community resources and senior services.
Experience working with elderly or disabled populations.
Bilingual preferred, based on community needs.
Working Conditions:
Office and field-based position with occasional travel to client homes and community sites.
May require occasional evening or weekend availability.
- Dental insurance
- Health insurance
- Vision insurance
Job Type: Part Time/Full time
Job Summary:
The Community Care Coordinator plays a key role in facilitating the delivery of high-quality,non-skilled home care services to clients. This position is responsible for client intake, careplanning, caregiver scheduling, and ongoing client relationship management to ensure satisfaction and continuity of care. The Coordinator also represents the agency in the communityand works to build and maintain relationships with referral sources and clients.
Key Responsibilities:
Client Care Coordination:
- Conduct initial assessments and intakes for new clients.
- Develop and update individualized service plans based on client needs.
- Match clients with appropriate caregivers based on skills, location, and personality.
- Monitor care delivery through regular communication with clients and caregivers.
- Address and resolve client concerns or service issues promptly.
- Assist with recruiting, onboarding, and training new caregivers.
- Create and manage caregiver schedules to ensure coverage and consistency.
- Provide ongoing support and communication with caregivers.
- Ensure caregivers adhere to care plans and agency policies.
- Promote the agency’s services through community outreach and networking.
- Maintain relationships with hospitals, clinics, social workers, and other referral sources.
- Attend local health fairs, senior expos, and community events to represent the agency.
- Maintain accurate and up-to-date client and caregiver records.
- Assist with documentation for compliance with state and agency regulations.
- Participate in team meetings and staff development programs.
- High School Diploma or GED required; Associate’s or Bachelor’s degree in Human Services, Social Work, or related field preferred.
- 1–3 years of experience in home care, senior services, or case management.
- Excellent interpersonal, communication, and problem-solving skills.
- Strong organizational and time-management abilities.
- Proficiency with scheduling software and Microsoft Office.
- Valid driver’s license and reliable transportation.
Knowledge of local community resources and senior services.
Experience working with elderly or disabled populations.
Bilingual preferred, based on community needs.
Working Conditions:
Office and field-based position with occasional travel to client homes and community sites.
May require occasional evening or weekend availability.
Salary : $15 - $18