Communications Supervisor

Assist Ambulance is seeking an experienced Communications Supervisor to join our team full-time! Assist is a New York City EMS agency offering a full range of BLS and ALS emergency medical and transportation services throughout the five boroughs. Assist has a proud 30-year history of providing emergency medical services to the diverse and vibrant communities of NYC. Assist Ambulance offers Advanced Life Support and Basic Life Support via emergency and non-emergency ambulance transports for various hospitals, nursing homes, assisted living facilities, doctor's offices, and community-based organizations.

Job Duties & Requirements

• Must have experience with overseeing scheduling, team building and engagement
• Must have experience both training and conducting remediation in both team and 1-on-1 settings
• Must have comfortability using digital data systems for HR management and training
• Must have comfortability writing reports, completing documentation via digital management systems and corresponding via email
• Must have strong time management, professional and organizational skills to communicate cross-departmentally, and with vendors and road crews as needed
• Duties are subject to change and are not limited to the ones mentioned on this list
  
  

Experience, Licenses & Certifications

• Background in emergency medical services dispatching, logistics, and/or admin highly preferred
• Ideal candidate has experience with automatic vehicle tracking, such as Lytx, Samsara or Motiv
• Must have a EMT certification or above from NYS DOH
• Must have a valid driver's license from New York, D-class or above, with an acceptable driving abstract/record
  
  

Schedule, Location & Compensation:

• Must be available both at Brooklyn office, 4420 Farragut Road Brooklyn NY 11203, and remotely as needed
• $90,000/year salary
  
  

Questions? Please feel free to reach out at 646-243-6348.