What are the responsibilities and job description for the DevOps Manager position at AssetWatch, Inc.?
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.
AssetWatch is seeking an experienced hands-on DevOps Manager to lead the evolution of our infrastructure and culture as we scale our AWS-based platform. This role blends strategic leadership, coaching, and technical execution and is critical to moving our DevOps organization from reactive support to proactive ownership.
You'll lead a team responsible for reliability, scalability, automation, and security across a modern, event-driven stack. Beyond technical execution, your mission is to build a culture of accountability, collaboration, and continuous improvement that accelerates delivery and strengthens trust between DevOps, Engineering, and Product.
Key Responsibilities
Team Leadership & Culture
- Lead, coach, and develop a team of DevOps and SRE engineers through clear expectations, accountability, and mentorship.
- Drive a proactive, ownership-driven mindset — transforming the team from reactive operators to strategic enablers.
- Build strong relationships with Engineering, QA, and Product to ensure DevOps is involved early ("shift left") in system design.
- Establish and enforce best practices around IaC, CI/CD, observability, and security.
- Create and manage expectations of roadmap for scaling infrastructure, increasing automation, and reducing toil.
- Drive alignment with company priorities through data-driven metrics (uptime, deployment frequency, recovery time, etc.).
- Conduct 1:1s, performance reviews, and career development conversations that balance empathy with accountability.
- Participate in hiring and onboarding as the team grows.
Hands-On Technical Execution
- Guide infrastructure architecture and implementation across AWS (Lambda, ECS, DynamoDB, Timestream, S3, CloudFront, CloudWatch, CloudFormation, etc.).
- Contribute to Terraform and CI/CD pipelines (Bitbucket, CodeMagic, Flyway, AWS CodePipeline) as needed.
- Improve observability and incident management through tooling like Site24x7, Sentry, Splunk, Jira, and CloudTrail.
- Partner with Security to maintain robust IAM, secrets management, and compliance (Wiz, SOC 2, GuardDuty, Okta).
- Optimize cloud costs.
- Participate in incident response, root cause analysis, and postmortems to drive continuous learning.
- Evaluate and implement new technologies that simplify and scale infrastructure.
Core Technical Focus Areas
- Infrastructure as Code (IaC): Terraform and AWS CloudFormation
- CI/CD Pipelines: Bitbucket Pipelines, GitHub Actions, AWS CodePipeline, Flyway
- AWS Services: Lambda, ECS, DynamoDB, Timestream, S3, CloudFront, VPC, IAM
- Observability: AWS CloudWatch, Site24x7, Sentry, Splunk
- Security & Compliance: SOC 2 readiness, IAM best practices, vulnerability scanning (Wiz, AWS Security Hub)
- Automation: Python, Bash scripting
- Cost Optimization: Cloud cost management, efficiency monitoring
Qualifications
- 7 years in DevOps, SRE, or Infrastructure Engineering roles.
- 3 years in leadership or team management roles with direct reports.
- Proven experience managing and scaling AWS infrastructure at high-growth SaaS or IoT companies.
- Deep understanding of CI/CD automation, IaC, and observability practices.
- Strong experience implementing security and compliance in cloud environments.
- Skilled communicator who can translate between technical depth and business context.
- Demonstrated ability to coach and elevate teams — not just manage tasks.
Preferred Qualifications
- Certifications: AWS Solutions Architect or DevOps Engineer Professional.
- Experience with serverless and event-driven architecture.
- Exposure to data or ML infrastructure (SageMaker, Bedrock).
- Experience with IoT systems or integrations (CMMS, EAM, etc.)
- Familiarity with cost optimization strategies.
What Success Looks Like
- The DevOps team operates proactively — anticipating challenges and driving solutions, not reacting to tickets.
- CI/CD pipelines are fast, reliable, and automated.
- Infrastructure is observable, secure, and cost-efficient.
- Engineering sees DevOps as a strategic partner that accelerates delivery.
- The team culture is accountable, empowered, and continuously improving.
#LI-REMOTE
What We Offer:
AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that's why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.
- Competitive compensation package including stock options
- Flexible work schedule
- Comprehensive benefits including retirement plan match
- Opportunity to make a real impact every day
- Work with a dynamic and growing team
- Unlimited PTO
We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.