What are the responsibilities and job description for the Technology Engagement Manager position at Asset Based Lending?
This role is posted as remote. However, if the selected candidate is located near Jersey City, NJ or Cherry Hill, NJ, it will be structured as a hybrid position.
Who We Are:
Based in New Jersey and established in 2010, Asset Based Lending, LLC (“ABL”) is one of the nation’s leading Hard Money Lenders. We provide fast bridge financing to real estate investors for the purchase, renovation, or new construction of single family, multi-family and mixed-use properties as well as DSCR rental loans for long term investors. We have closed thousands of loans since we began lending fourteen years ago, producing nearly $3B in originations. ABL was acquired by a private equity firm in 2021, and with a renewed focus on growth, we’ve set our sights on consistent evolution and cementing our place as the premier private lender in the country.
Our Mission is Simple:
- Make Good Loans
- Provide Exceptional Service, Every Time
- Protect The Firm
- Build The Future
Position Summary
We are seeking a Technology Engagament Manager to lead the planning, execution, and lifecycle management of key technology initiatives and business applications — including platforms such as Salesforce, HubSpot, and internal tools. This role will manage a team of Business Analysts and Project Managers, oversee requirement gathering, scoping, and ticket management, and act as the primary technical partner to business stakeholders.
The ideal candidate thrives in a hands-on leadership role, balancing strategic oversight with operational execution. They will build strong relationships across business units, ensure alignment between business objectives and technical solutions, and drive successful delivery of projects from discovery through launch and ongoing maintenance.
Key Responsibilities
Delivery & Lifecycle Management
- Oversee end-to-end delivery of technology projects and internal platforms — from roadmap creation to post-launch support.
- Manage ticket workflows, backlog prioritization, and scoping for development teams.
- Ensure clear, actionable requirements and documentation for technical teams.
- Drive adherence to SDLC, Agile, or hybrid methodologies.
Cross-Functional Leadership
- Lead and mentor Business Analysts and Project Managers, fostering collaboration and accountability.
- Act as the escalation point for project blockers and cross-departmental challenges.
- Collaborate closely with business stakeholders to identify needs and deliver solutions that enhance internal and external user experience.
Business Engagement & Relationship Management
- Serve as the primary liaison between business units and technology teams.
- Build and maintain strong relationships with stakeholders to understand priorities and translate them into technical roadmaps.
Vendor & Offshore Management
- Oversee offshore development partnerships and vendor relationships to ensure quality and timely delivery.
Process Optimization
- Continuously improve delivery processes, tools, and communication frameworks.
- Implement best practices for requirement gathering, change management, and stakeholder reporting.
Qualifications
- 7 years of experience in technology delivery, project management, or business analysis.
- Proven experience managing cross-functional teams.
- Strong understanding of software development lifecycle and Agile methodologies.
- Excellent communication, negotiation, and relationship-building skills.
- Familiarity with tools like Jira, Confluence, ServiceNow, Salesforce, HubSpot.