Sales Support & Key Accounts Coordinator

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries and over 52,000 colleagues worldwide.

Our expertise in customer journey mapping, innovation, and service design enables the creation of new solutions that deliver value to our clients and provide exceptional experiences for their end-users. We have a fantastic opportunity for a Sales Support & Key Accounts Coordinator.

Your Role in Keeping the Future in Safe Hands…

The Sales Support & Key Accounts Coordinator will be responsible for supporting identified and assigned Key Accounts, geographic regions, sales process, proposal generation, and the overall general support of the day-to-day sales process. In addition, the Sales Support & Key Accounts Coordinator will be responsible for assisting to meet/exceed sales growth and order expectations set by the company as well as supporting existing clients as deemed necessary.

In this role, you will also work in cooperation with the Vice President of Sales in developing and implementing sales strategies and territory business plan to ensure revenue goals are achieved.

What you will do…

• Support and ensure continued success within PTI Security, and assist in closing new business.

• Maintain, update, and support a valid Key Account PORTAL (internal and external systems) as required.

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

• Ask questions of customers to understand needs and requirements

• Route qualified opportunities to the appropriate sales executives for further development and closure

• Place orders for customers

• Research accounts, identify key players, and generate interest

• Maintain and expand your database of prospects within your assigned territory

• Perform effective online demos to prospects

• Ensure a zero-resistance experience for customers when proposing, quoting, and sourcing our products via our certified channel.

• Assist in all elements of the sales cycle within assigned Key Accounts and geographic areas and/or product line

• Executes the sales strategy and territory business plan to surpass all sales objectives from a revenue, profit, and customer satisfaction perspective.

• Execute the sales strategy and territory business plan to surpass all sales objectives from a revenue, profit, and customer satisfaction perspective.

• Develop detailed business cases and ROI scenarios to document the value of pursuing potential opportunities and related benefits.

• Develop and manage an efficient distribution network to improve sales performance.

• Provide innovative ideas and suggestions to improve the market presence.

• Maintain relationships with existing and new Key Accounts and Dealer channel by gathering customer feedback, leading to improved customer satisfaction, product development, and market analysis.

• Provide input to product management, communicating the needs of the customers and the marketplace.

• Respond to solution and product inquiries.

• Maintain an accurate and ongoing contact database, and reporting of sales activities and Performance goals: annual forecasts, quarterly, and monthly revenue streams.

What we expect of you…

• Strong interest in sales, account support, and customer engagement.

• Comfortable making outbound calls and communicating with customers.

• Excellent verbal and written communication skills.

• Strong active listening and presentation abilities.

• Ability to work collaboratively with teammates and support multiple stakeholders.

• Strong organizational and time-management skills, including the ability to manage multiple priorities and meet deadlines.

• Basic analytical and problem-solving skills with the ability to think through challenges and ask the right questions.

• Ability to build positive working relationships and communicate confidently with a variety of personalities.

• Self-motivated, proactive, and eager to learn; able to take initiative and follow through on tasks.

• Proficiency with Microsoft Word, Excel, and PowerPoint.

• Familiarity with CRM platforms (Salesforce or similar) preferred, but not required.

• Creative thinker who can contribute ideas and support continuous improvement.

• Comfortable working in a fast-paced environment and adapting to changing priorities.

• Ability to produce accurate, timely work and assist with basic reporting needs.

What you can expect from us…

• Generous and competitive total rewards package

• Comprehensive and career-development resources to expand your skills and maximise your potential

• Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate

• Culture of empowerment, providing opportunity and support to grow in the role

• Opportunity to join a global company with limitless opportunities to network and grow your career to the next level

Application

You can submit your application by clicking ‘Apply Now’. We will not consider applications received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.

About Us

ASSA ABLOY offers a competitive compensation and benefits package, including a bonus, a 401(k) plan, education assistance, and an environment that reflects our commitment to our employees. Pay within each range is based on a variety of factors, including, but not limited to, primary work job-related knowledge, skills, experience, training, licensure and certifications, business requirements, geographic location, and other business and organizational needs. The salary range is a reasonable estimate for this position at the time of posting. ASSA ABLOY conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any time.

#LI-MD1

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.