Billing Specialist (AIA)

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in ASSA ABLOY Vingcard for a Billing Specialist II.

Your Role in Keeping the Future in Safe Hands:

The Billing Specialist II serves as the organization's subject matter expert for specialized billing activities involving strategic customer accounts, construction projects, AIA billing, and Pay Application processes. This role is dedicated exclusively to complex billing functions that require advanced knowledge of customer contracts, construction documentation, project billing requirements, retainage management, lien waivers, customer portals, and milestone-based invoicing.

The Billing Specialist II works independently to manage high-value customer accounts and construction projects while partnering closely with Project Management, Sales, Operations, Accounting, and customers to ensure timely revenue recognition and accurate billing execution.

Essential Duties and Responsibilities: 

• Manage specialized billing for strategic customer accounts and construction projects, including AIA billing, payment applications, schedule of values, milestone billing, change orders, retainage, deposits, and progress billings.
• Interpret customer contracts and billing requirements to ensure compliance, accurate revenue recognition, and timely invoice submission.
• Administer billing for various contract types, including Lump Sum, Fixed Price, Cost-Plus, Time & Material, and milestone-based agreements.
• Manage customer invoicing portals, electronic submission requirements, lien waivers, releases, and compliance documentation.
• Coordinate with PMO, Operations, Sales, and customers to ensure billing readiness, contract compliance, and adherence to project milestones.
• Perform complex account reconciliations, research billing variances, and resolve customer disputes impacting invoicing, collections, and cash flow.
• Investigate, validate, and process credit memos, rebills, pricing discrepancies, contract modifications, and billing adjustments in accordance with company policies.
• Partner with Accounts Receivable and Cash Applications teams to resolve collection barriers, payment application issues, unidentified cash, short pays, deductions, and remittance discrepancies.
• Monitor outstanding balances for strategic customers and project accounts, identifying and resolving billing-related issues that delay payment.
• Identify revenue leakage risks and recommend corrective actions to improve billing accuracy, collectability, and cash realization.
• Maintain complete project billing documentation and audit support records while ensuring adherence to billing deadlines and first-pass accuracy standards.

Skill Requirements and Performance Criteria: 

• Associate degree or Bachelor's degree preferred.
• 3-5 years of construction billing, project billing, or strategic account billing experience.
• Advanced AIA and Pay Application experience required.
• Experience with construction contracts and project accounting.
• Strong contract interpretation skills.
• Advanced Microsoft Excel skills.
• ERP experience required.
• Ability to independently manage complex billing portfolios.

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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.