What are the responsibilities and job description for the Installation Technician position at ASSA ABLOY?
ASSA ABLOY Entrance Systems, Pedestrian Door Solutions
Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.
Why Join ASSA ABLOY Entrance Systems?
At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. Here’s why our team loves being part of ASSA ABLOY:
- Career Growth & Development
We invest in you from day one. Our in-house training prepares you to conduct the tasks of your role, including day-to-day functions involving inventory management, detailed documentation, and coordination with stakeholders. This also equips you with opportunities internally that foster professional and career growth and expansion. Your professional aspirations are our priority.
- Inclusive & Collaborative Culture
Diversity, collaboration, and innovation define our workplace. As part of a $12 billion global organization, you will work with talented teams locally and across business lines, feeling valued and supported.
- Comprehensive Benefits
Enjoy competitive pay, robust health insurance options, retirement plans, and a company vehicle. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.
- Meaningful Impact
Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.
The Role:
As an Installation Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.
Key Responsibilities:
- Perform service and installation in accordance with manufacturers’ recommended installation procedures and specifications.
- Document time spent and complete proper documentation detailing any problems, shortages and inefficiencies in job-site conditions.
- Perform all work in a safe manner for prevention of accidents to themselves, co-workers, contractors on-site and the general public and property of all concerned.
- Wear and maintain any/all Personal Protection Equipment when necessary.
- Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
- Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
- Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
- Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
- Participate in training programs and maintain AAADM certification.
- Operate power tools and perform physically demanding tasks (lifting up to 100 lbs., climbing ladders, kneeling).
- Participate in on-call rotations after certification and training.
What You Will Need:
- 3-5 years’ experience of direct industry, store front door installation or relevant industry experience, Storefront, Glazing, Doors, Aluminium Frames, Electrical, Glass, Automatic Doors, Hardware etc.
- Mechanical aptitude with experience in repairing electro-mechanical devices.
- Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
- Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
- Valid driver’s license and a good driving record.
- High commitment to safety, customer satisfaction, and teamwork.
- Ability to lift, bend, and use power tools effectively.
What We Offer:
Comprehensive Benefits
- Health, dental, and vision plans
- 401(k) with company matching
- Short- and long-term disability, life, and accidental insurance
- 15 PTO days and 11 paid holidays
Work-Life Balance
- Flexible scheduling for when life happens
- On-call responsibilities only after adequate training
Ongoing Training & Recognition
- Continuous learning opportunities, including AAADM certification.
- Length of Service awards to celebrate your milestones.
Our Commitment to Diversity & Inclusion:
ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.