What are the responsibilities and job description for the Quality Assurance Manager position at ASSA ABLOY Group?
At ASSA ABLOY, we are looking to add a Quality Assurance Manager to our team. This role is crucial in ensuring that we deliver high-quality products to our customers.
Key Responsibilities:
- Manage after-sales support and assistance to customers with product quality challenges
- Collaborate with Customer Service, Production, and Shipping & Receiving teams to resolve customer complaints
- Conduct regular audits of front-end, production/manufacturing, and shipping/receiving processes
- Work with leadership and support staff to identify and implement sustainable solutions to issues identified
The ideal candidate will have a strong background in quality control, project management, or a related field. They should be proficient in communication, analytical, problem-solving, and organizational skills.
