What are the responsibilities and job description for the Field Sales Applications Engineer position at ASSA ABLOY Group?
ASSA ABLOY is seeking a Field Sales Applications Engineer to serve as the technical bridge between our innovative access control solutions and the integrators, consultants, and end users who deploy them. This role blends pre-sales engineering, field support, and customer engagement to drive adoption of Control iD and broader electronic access control technologies across key markets.
Key Responsibilities
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Key Responsibilities
- Partner with regional sales teams to provide technical expertise throughout the sales cycle, from discovery to deployment.
- Deliver product demonstrations, system design consultations, and technical presentations to integrators, consultants, and end users.
- Support specification development by working with A&E firms and security consultants to position ASSA ABLOY solutions in project designs.
- Assist with system architecture design, including readers, controllers, credentials, and software platforms (cloud and on-prem).
- Provide hands-on support for product evaluations, pilot deployments, and field troubleshooting.
- Act as a subject matter expert on Control iD and electronic access control solutions, including biometric, mobile, and IP-based systems.
- Gather field intelligence on competitive offerings, customer needs, and emerging trends to inform product and marketing strategies.
- Conduct technical training sessions for integrators and channel partners to improve installation quality and product adoption.
- Collaborate cross-functionally with product management, support, and engineering to resolve issues and enhance offerings.
- 3–7 years of experience in a sales engineering, applications engineering, or technical support role within electronic access control or physical security.
- Strong understanding of access control system components, including credentials (RFID, mobile, biometrics), readers, controllers, and management software.
- Knowledge of networking fundamentals (TCP/IP, PoE, VLANs) and system integration principles.
- Experience working with systems integrators, security consultants, and enterprise end users.
- Ability to translate technical capabilities into customer value and business outcomes.
- Strong presentation and communication skills, both technical and customer-facing.
- Willingness to travel within the region (approximately 30–50%).
- Experience with Control iD or similar biometric/IP-based access control platforms.
- Familiarity with industry standards and compliance (UL 294, OSDP, SIA protocols).
- Experience supporting cloud-based access control solutions and mobile credential ecosystems.
- Background in low-voltage system design or installation.
- Bilingual (English/Spanish or Portuguese) is a plus, especially for diverse partner engagement.
- Customer-centric problem solving
- Technical credibility with field teams and consultants
- Sales enablement and influence without authority
- Adaptability in fast-moving, solution-oriented environments
- Strong collaboration across sales, product, and support teams
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.