What are the responsibilities and job description for the Accounts Receivable Lead position at ASSA ABLOY Group?
Job Summary
Do you enjoy leading the day to day activities of a group of motivated business to business collectors? Are you the type of person that enjoys rolling up sleeves and working with customers to resolve past due balances or customer service issues? If so, ASSA ABLOY Global Solutions is the place for you. We are currently seeking a well-rounded, hands on candidate to oversee a team of 5 to 6 collectors supporting a portfolio of approximately 7,500 to 8,000 international and domestic AR accounts.
Essential Duties and Responsibilities:
The ideal AR Lead will have the following skills and qualifications:
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Do you enjoy leading the day to day activities of a group of motivated business to business collectors? Are you the type of person that enjoys rolling up sleeves and working with customers to resolve past due balances or customer service issues? If so, ASSA ABLOY Global Solutions is the place for you. We are currently seeking a well-rounded, hands on candidate to oversee a team of 5 to 6 collectors supporting a portfolio of approximately 7,500 to 8,000 international and domestic AR accounts.
Essential Duties and Responsibilities:
- Ensure collectors are making sufficient outbound calls to delinquent customer accounts and meeting KPIs set
- Support collection team with escalations and guidance.
- Work cross functionally within the organization to resolve issues
- Review and recommend accounts for research and reconciliation & 3rd Party referral
- Perform collection activities as a hands-on member of the collection team
- Provide coaching & support to collection team
- Review credit adjustment requests to ensure accuracy, completeness, and justification.
- Review collection metrics daily to adjust individual and or team priorities
- Keep AR management team abreast of issues and concerns that affect team productivity and performance
- Assign tasks to team members based on planned and unplanned absences to ensure workload remains equitable.
The ideal AR Lead will have the following skills and qualifications:
- Associate degree in Accounting/Finance (Preferred)
- Understanding of basic accounting principles including accounts receivables, accounts payable, invoicing, credits, debits, chargebacks, and credit terms.
- 10 – 15 years collections experience in fast paced environment
- 7- 10 years’ experience leading a team of 5 or more
- Strong Organizational Skills
- Excellent Communication skills
- Flexible Schedule/Willing to work overtime and weekends
- Multi-Tasking
- Able to pass a financial background check Clean Background
- Expert using Microsoft Products (Excel, Word)
- Experienced using ERP Applications
- Experience with MS-Windows and MS-Office Suite
- Knowledge of Service Now, CRM and AX preferred (MS Dynamics tools)
- Knowledge of computer hardware, peripherals and networking a plus.
- Seniority Level Mid-Senior level
- Industry
- Appliances, Electrical, and Electronics Manufacturing
- Employment Type Full-time
- Job Functions
- Accounting/Auditing
- Administrative
- Customer Service
- Skills
- Interpersonal Skills
- Accounting
- Microsoft Dynamics AX
- Accounts Receivable (AR)
- Communication
- Accounts Payable (AP)
- Analytical Skills
- Microsoft Office
- Microsoft Outlook
- English
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.