Billing Specialist II - Pay Apps Experience Needed

JOB SUMMARY

We are looking for a highly detailed oriented professional to be responsible for the billing in our Invoicing Department for ASSA ABLOY Global Solutions “AAGS” North Americas. This includes but is not limited to all activities required to accurately invoice new construction and renovation projects along with all reoccurring revenues in compliance with standard billing processes, contractual obligations, invoicing portal, and special customer requests.

Additionally, this position will be required to have detailed knowledge of AIA billing practices along with a strong knowledge of construction contracts to ensure compliance with terms and conditions while maximizing opportunities for revenue recognition and limiting Account Receivable issues.

DUTIES AND RESPONSIBILITIES

• Effectively utilize our workflow tools ticketing system to manage workload and track projects
• Prepare and submit invoices accordance to the process for that specific billing method (Pay
• Application, Payment Portals, AX invoices, Manual Billings), contract terms, and company policies in a fast-paced environment for multiple clients monthly
• Interface with internal and external parties (i.e. Sales, General Contractors, Installers, Project
• Managers, AR) to resolve issues and gather relative information for proper and accurate billing of projects
• Review billing requests to determine appropriate action and/or assign to a team member
• Manage ticketing system to ensure all tickets are being touched monthly and the escalations are being addressed in accordance with the escalation policy
• Handle all first level escalations from internal and external clients and escalate to Supervisor as needed
• Partner with AP and AR teams to research and reconcile billing related issues
• Review billing reports for accuracy and collaborate with team members to resolve discrepancies
• Meet with internal teams (PMO group and AR) on a weekly basis to review and resolve complex billing variances
• Perform quality control audits to ensure all billings are compliant with outlined processes and documented SOPs
• Identify opportunities to streamline processes across all billing functions
• Adhere to strict deadlines with the ability to “own” all aspects of this position
• Other duties and special projects as assigned

SKILL REQUIREMENTS AND PERFORMANCE CRITERIA

• Experience billing medium to large-scale construction projects in accordance with AIA billing standards and methodologies.
• Experience billing non-AIA projects in accordance with various contract types such as Lump Sum,
• Fixed Price, Cost-Plus, and Time & Material projects as examples.
• Experience working with subcontractor invoices and validating for completeness and accuracy prior to processing for payment
• Work independently on multiple assignments with varying deadlines and priority levels
• Coachable, reliable, and must display a positive attitude during stressful situations
• Solid organizational and time-management skills, including the ability to advance numerous competing priorities
• Ability to work well under pressure while maintaining a positive and customer friendly attitude with the team, customers, and internal business partners
• Strong interpersonal and communication skills; speaks and writes in a clear, concise, and
• grammatically correct professional manner
• Ability to adapt and thrive in a complex, fast-paced environment that offers continuous learning of software applications and operational improvement
• Detail-oriented and capable of reviewing data to find variances, trends, and errors
• Provide a high level of customer service
• Flexible to work extra hours as needed to ensure all billing deadlines are met

PREFERRED PROFESSIONAL SKILLS

• 3 years’ billing experience in the construction industry
• Understanding OCIP and CCIP documentation
• Hospitality experience
• Background in access control & door hardware scheduling
• Ability to interpret contract language to ensure accuracy in billing

PREFERRED SOFTWARE SKILLS

• Microsoft Dynamics AX or other ERP Applications
• • Service Now
• Teamwork and TeamDesk
• SmartSheet
• Proficient with MS Excel

EDUCATION

Associate degree or equivalent combination of experience and education