ESKIMOS NAPA Sales Representative

Under the general direction of the Manager or Assistant Manager of Parts, this position is to support the business activities of Eskimos, Inc. NAPA Parts & Supplies store.  This is a responsible position that may involve supervision, provides assistance to various department heads in administrative areas, and works with minimal instruction or supervision.

1. Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure the proper selection of parts for the customers.
2. Directly responsible for all customer special order procedures.
3. Must be capable of finding the correct parts application in either the published NAPA catalogs or computer cataloging system.
4. Fully and quickly address customer sales and service questions, problems, and opportunities through all available resources.
5. Prepares sales slips or sales contracts.  Receives payment or obtains credit authorization.
6. Wraps or bags merchandise for customers.
7. Examines returned part to determine if defective or core, and exchanges part or refunds money.
8. Prepare end-of-day business transactions.  This will include preparation of reconciliation sheets, counting till, bringing the computer down, and depositing money bags on a daily basis.
9. Fills customer orders from stock.  Whenever necessary, will order parts as requested by the customer.  Advises customer on substitution or modification of part when replacement is not available.
10. Demonstrates excellent communication and organizational skills in a professional manner.
11. Maintain or assist staff with inventory and merchandise records. 
12. Work and assist to improve profitability and success of stocking dealer accounts utilizing all resources.

ASRC’s Core competencies include Leading Self, Leading People, and Leading the Organization. In addition to our core competency model, our framework includes competencies specific to the various levels of positions within our company. For more information on our core competencies, please contact the HR Department and reference the ASRC Leadership Framework.

Customer Focus

• Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Drive for Results

• Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.  

Problem Solving

• Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Time Management

• Uses time effectively and efficiently, concentrating his/her efforts on the more important priorities.

1. Strong knowledge, understanding and sensitivity to the Inupiat culture.
2. 4 years of experience in automotive parts sales or related field.
3. High School diploma or equivalent certification.
4. Excellent verbal and written communications skills.
5. The ability to speak and understand the Inupiaq language is important and preferred but not required.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees or customers.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel.  The employee is occasionally required to stand, walk, climb or balance.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 70 pounds.   Specific vision abilities required by this job includes the ability to use close vision, distance vision, peripheral vision, depth perception and adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is in a busy store, office, or outside setting. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, occasionally be exposed to wet or humid conditions, may frequently be exposed to extreme cold, and occasional exposed to extreme heat. The noise level in the work environment is moderate. The incumbent may be required to travel in small and large commercial fixed wing aircraft.

NOTE:  This document does not create an employment contract, implied or otherwise. The statements contained herein are intended to describe the principal functions of this position, the level of knowledge and skill typically required, and the scope of responsibilities, but should not be considered an all-inclusive listing of work requirements.

Eskimos Inc., a division of ASRC, is a drug free workplace and pre-employment drug testing is part of the hiring process.

ASRC and its family of companies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status, age or any other legal protected status.  EOE:  M|F|D|V   Know Your Rights: Workplace Discrimination is Illegal

Eskimos Inc. is a division of Arctic Slope Regional Corporation, an Inupiat-owned corporation created as a result of the Alaska Native Claims Settlement Act.

ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law.