HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

The Hospital Registration Representative I plays a key role in the patient experience by completing registration, insurance verification, and point-of-service collections with professionalism and compassion. This position requires excellent communication, attention to detail, and the ability to meet productivity and service excellence standards. Team members are customer-focused, adaptable, and eager to contribute to a positive care environment.

HOURS: Occasional 0.01 FTE, Hours and Shifts as Needed

• High school diploma or equivalent required
• Minimum of 3 years’ experience in a business office or healthcare setting preferred.
• Completion of a medical terminology course preferred.
• Knowledge of medical office procedures and anatomy and physiology.
• Knowledge of financial counseling and insurance billing preferred.
• Knowledge of computer skills, chart heading machines and other information system equipment beneficial.
• Typing speed of 40 words per minute preferred
• Attention to detail.
• Excellent written and oral communication skills with a high degree of professionalism.
• Understanding of prospective payment systems, Medicare/Medicaid contractual agreements and other third-party rules and regulations.
• General understanding of prospective payment systems.
• Ability to work independently, with minimal supervision, under pressure, with time restraints.
• Willingly accepts change and proactively offers ideas and suggestions.
• Ability to work cooperatively and effectively with providers, patients, staff, and the public.
• Ability to establish priorities and coordinate work activities.
• Ability to maintain confidentiality with regard to all phases of work.
• Knowledge of federal and state laws regarding HIPAA and release of information.

Experience/Qualifications

• Full benefits packages available for part- and full-time status.
• PTO accrual from day one!
• Generous retirement plan with match available.
• Wellness program for employees and their families.

Aspirus Wausau Hospital, the flagship of the Aspirus system, serves northeastern Minnesota, northern and central Wisconsin, and Michigan’s Upper Peninsula. Aspirus Wausau Hospital provides primary, secondary and tertiary care services as a regional referral center. Specialty referral service emphasis exists in cardiology and cardiothoracic surgery, orthopedics and cancer. The hospital has an average daily inpatient census of 160 with approximately 15,000 admissions per year. Outpatient visits exceed 50,000 and there are also more than 24,000 annual emergency department visits. Best known for its world-class cardiovascular program, Aspirus Wausau Hospital also provides leading edge cancer, trauma, women’s health, and spine and neurological care. To learn more about Wausau click the following link: Wausau, Wisconsin

Our Mission: We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

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