What are the responsibilities and job description for the Intake Coordinator position at Aspire Home Healthcare?
Intake/Insurance Coordinator for a Home Healthcare Agency:
We are Aspire Home Healthcare. A patient centered, orthopedic home care agency looking for a full-time billing/insurance coordinator for our rapidly growing organization.
We are searching for an ideal candidate with experience working in the home health care industry that is reliable, organized, a team player, and who has great attention to detail.
The Intake Coordinators are first contact for all of our patients/families. Their role is to facilitate all functions at the point of a patient’s referral (registration, insurance verification, eligibility, etc.) The Intake Coordinator has direct contact with referring physicians, hospital liaisons and patient/families as it relates to Home Health benefits and services.
Requirements:
- High school diploma or equivalent
- At least one year of intake experience in the medical field.
- Customer interaction/customer service experience
- Strong knowledge of Microsoft Office along with strong data entry skills
- Excellent organizational, analytical, communication and customer service skills
- Ability to take initiative and problem solve
- Excellent attention to detail and follow-up skills
- Experience working to obtain insurance verifications, initiate pre-certifications, and enter insurance data correctly to ensure the billing process runs smoothly
- Working knowledge of Medicare, commercial, private pay providers and regulations that may impact the verification of insurance for the Agency
- Prior experience in a medical field such as a hospital or medical office.
- Home care experience a plus!
General Responsibilities:
- Receive, organize, and input patient data when referrals come in
- Retrieving pre-authorizations and verifying insurance benefits and eligibility for all of our patients
- Electronic Medical Records experience a plus. We are currently using a software program called Kinnser,
- Resolve simple to moderately complex issues, corrects errors and refers complex issues to supervisor
- Maintain a tracking sheet of pending orders
- Review ongoing episodes for appropriate authorizations
- Use of google drive and spreadsheets for tracking purposes
Aspire is looking for someone with a positive attitude and a true team player. We are a small office with lots of energy! Our compensation package is above average and if interested, please send your resume along with contact information.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Ability to Commute:
- Morton Grove, IL 60053 (Required)
Ability to Relocate:
- Morton Grove, IL 60053: Relocate before starting work (Required)
Work Location: Hybrid remote in Morton Grove, IL 60053
Salary : $24 - $26