What are the responsibilities and job description for the Team Leader / House Manager (CILA Services) position at Aspire Chicago?
Description
Empower People. Build Community. Lead with Purpose.
At Aspire, we believe every person deserves the opportunity to live a meaningful, connected, and fulfilling life. We are seeking a passionate and driven Team Leader / House Manager to lead residential support services for adults with intellectual and developmental disabilities living in our community homes (CILA).
This is more than a management role — it is an opportunity to mentor teams, create life-changing experiences, and help people thrive in the communities they call home. If you are a compassionate leader who values dignity, accountability, teamwork, and person-centered support, we invite you to join our mission-driven organization.
What You’ll Do
As a Team Leader, you will oversee the daily operations of assigned community homes while leading and supporting Direct Support Professionals (DSPs). You will partner closely with Life Consultants and families to ensure each person receives exceptional, individualized support in a safe and empowering environment.
Leadership & Team Management
- Lead, supervise, coach, and develop DSP team members
- Manage staffing schedules and ensure proper support ratios
- Conduct hiring, onboarding, training, evaluations, and performance management
- Facilitate monthly team meetings and promote a collaborative culture
- Manage payroll, scheduling adjustments, PTO requests, and staffing coverage
- Provide on-call leadership support as scheduled
Person-Centered Support
- Ensure services align with each individual’s goals, dreams, and Individual Service Plan
- Advocate for dignity, choice, independence, and community engagement
- Support meaningful activities including recreation, fitness, education, hobbies, and social opportunities
- Respond calmly and effectively to behavioral or medical crises
Home & Program Operations
- Maintain safe, clean, and welcoming home environments
- Monitor compliance with medication administration, documentation, safety drills, and regulatory standards
- Oversee household budgets, participant funds, LINK cards, and supply management
- Ensure DSP training requirements and certifications remain current
Hands-On Leadership
- Work a minimum of one direct support shift weekly to stay connected to home operations and provide service modeling
- Provide support coverage as needed to ensure continuity of care
What Makes This Role Meaningful
At Aspire, community homes are places where people build relationships, discover new opportunities, and experience genuine belonging. As a Team Leader, you will help create environments where individuals:
- Build confidence and independence
- Strengthen relationships with peers, family, and community members
- Explore interests and passions
- Experience dignity, respect, and inclusion every day
Your leadership directly impacts lives.
Requirements
What We’re Looking For
- High School Diploma or GED; Bachelor's degree in Social Services or related field preferred
- Minimum 1 year of experience supporting individuals with intellectual/developmental disabilities
- Previous employee supervision or leadership experience preferred
- Valid Driver’s License with good driving record
- Minimum age of 21
- Comfortable using Microsoft Office and electronic documentation systems
The Ideal Candidate Is
- A strong communicator and team builder
- Calm under pressure and confident in decision-making
- Organized and able to manage multiple priorities
- Compassionate, respectful, and person-centered
- Passionate about community inclusion and disability advocacy
- Flexible and dependable with a hands-on leadership style
Why Join Aspire?
Full-Time Benefits Include
- Medical Insurance
- Generous Paid Time Off (Vacation, Sick, Personal Time)
- 13 Paid Holidays
- 403(b) Retirement Plan with Employer Match
- Disability & Life Insurance
- Employee Assistance Program (EAP)
- Voluntary Benefit Options
Make an Impact Every Day
If you are ready to lead with compassion, empower others, and build stronger communities through meaningful work, we encourage you to apply today.
Join a team where purpose meets possibility.
Salary : $55,000 - $55,536