Site Reliability & Infrastructure Automation Engineer

Company Description:

Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we’re in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit www.aspida.com or follow them on LinkedIn.

Who We Are:

Sometimes, a group of people come together and create something amazing. They don’t let egos get in the way. They don’t settle for the status quo, and they don’t complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That’s the culture, the moxie, and the story of Aspida.

Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that’s why we’re doing things differently than everyone else in our industry. We’re dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets: Get $#! Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at aspida.com/careers.

What We Are Looking For:

Aspida is seeking a Site Reliability & Infrastructure Automation Engineer to support and modernize our environment across both traditional infrastructure and modern cloud/SRE practices. This role blends foundational IT knowledge with contemporary engineering approaches in automation, observability, and cloud operations.

You will help lead our synthetic monitoring, observability, and reliability initiatives while improving efficiency through automation. You’ll also serve as a bridge between our Infrastructure, Digital (development), and App Services teams, helping align reliability and operational best practices across all groups. This is a hands-on engineering role suited for someone comfortable supporting legacy systems while building modern solutions. This role reports to the Sr. Director of Infrastructure and is required to be onsite 3 days a week at our Durham, NC headquarters.

What You Will Do:

• Design and maintain synthetic monitoring for critical applications, services, and APIs.
• Build and enhance dashboards, alerts, and telemetry to improve system observability.
• Automate operational tasks using PowerShell, Python, or similar scripting languages.
• Develop and maintain Infrastructure-as-Code for cloud and infrastructure resources.
• Troubleshoot issues across cloud and SaaS environments.
• Improve service reliability through automated health checks and proactive monitoring.
• Assist with incident response, root cause analysis, and reliability improvements.
• Optimize cloud workloads in AWS and Azure for performance, cost, and resiliency.
• Collaborate with Digital (development) and App Services teams to align reliability and operational best practices.
• Implement best practices for secure, scalable, and maintainable cloud environments.
• Document operational processes and contribute to continuous improvement initiatives.
• Support Windows Server, Entra ID/Azure AD, and core network services as needed.

What We Provide:

• Salaried, DOE
• Relocation available
• Full-Time
• Full Benefits Package Available

What We Believe:

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Requirements

What We Require:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, and a minimum of 5 years’ experience in a similar role.
• Strong understanding of both traditional infrastructure fundamentals (Server, identity, networking) and modern cloud/SRE practices.
• Experience with AWS and/or Azure cloud environments.
• Hands-on experience with monitoring and observability tools.
• Proficiency in scripting or automation using PowerShell, Python, Bash, or similar languages.
• Experience working with Infrastructure-as-Code tools such as Terraform.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to collaborate effectively with cross-functional teams, including Infrastructure, Digital (development), and App Services.
• Clear and concise verbal and written communication skills.