What are the responsibilities and job description for the Boot Fitter - Winter 26-27 position at Aspen Skiing Company?
With roots dating back to 1946, Aspen Skiing Company, a division of Aspen One, owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Inspired by place, united by purpose, defined by you, Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.
Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram and Facebook.
Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Job Description
The Boot Fitter will provide exceptional boot fitting services, including custom foot bed fabrication, boot shell modifications, liner modifications and stance alignment. This position assists customers to ensure they have a fun and memorable shopping experience by providing them with product knowledge, options, and accessories. It is the Boot Fitter’s responsibility to provide exceptional customer service and make a life-long customer, not just a sale. This position reports to the Store Manager.
Job Posting Deadline
Applications for this position will be accepted until October 1, 2026 for the 2026-2027 Winter Season.
Essential Job Functions / Key Job Responsibilities
Education & Experience Requirements
Work Environment & Physical Demands
This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram and Facebook.
Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Job Description
The Boot Fitter will provide exceptional boot fitting services, including custom foot bed fabrication, boot shell modifications, liner modifications and stance alignment. This position assists customers to ensure they have a fun and memorable shopping experience by providing them with product knowledge, options, and accessories. It is the Boot Fitter’s responsibility to provide exceptional customer service and make a life-long customer, not just a sale. This position reports to the Store Manager.
Job Posting Deadline
Applications for this position will be accepted until October 1, 2026 for the 2026-2027 Winter Season.
Essential Job Functions / Key Job Responsibilities
- Develops solutions for customers by listening to their needs and recommending the appropriate products; builds customer confidence and helps make selections
- Greets customers promptly and determines needs quickly
- Possesses detailed knowledge of product benefits and features
- Demonstrates product uses and operation and provides details about merchandise specifications, maintenance, care, delivery, and warranties
- Answers questions about merchandise, the store, Aspen Skiing Company products and services and the resort
- Keeps clientele informed by notifying them of sales and future merchandise of potential interest
- Utilizes the company’s POS system to create or update customer profile records, process discounts and payments, administer exchanges and returns, provide change and receipts
- Collaborates with other team members to keep the sales floor area clean and organized at all times
- Assists in maintaining the back-stock room
- Identifies and monitors security issues and notifies management; helps prevent loss and theft of cash and inventory
- Other duties and responsibilities as assigned
Education & Experience Requirements
- Must be 18 years or older
- High School diploma or equivalent preferred
- At least 3 years of previous boot fitting experience and retail sales experience required
- Boot fitting certification preferred
- Proficient in Microsoft Office Suite
- Ability to communicate and follow oral or written directions in English is required
- Ability to communicate effectively with co-workers & supervisors
- Must demonstrate a high level of snow sports industry product knowledge and have a passion for the industry
- Bi-lingual language skills (Spanish, Portuguese, French or others) preferred
- Ability to remain focused, organized, flexible, and detail-oriented
- Follows all safety policies and procedures and exercises caution when working
- Must possess excellent guest service skills
- Must be willing to work evenings and weekends
Work Environment & Physical Demands
- Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required
- Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces
- Must be able to frequently lift, push or pull up to 25 lbs. individually or with assistance
This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs.
- Paid Time Off Programs
- Paid Leave Programs
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster