What are the responsibilities and job description for the General Manager - Aspen Suites Juneau position at Aspen Juneau?
General Manager – Aspen Suites Hotel Juneau
JL Hospitality Management is seeking an experienced and motivated General Manager to lead the Aspen Suites Hotel Juneau. This is an exciting leadership opportunity to oversee operations at one of our established properties while helping support the newly renovated Aviator Hotel opening nearby.The ideal candidate is a strong hospitality leader who thrives in a hands-on environment, understands select-service hotel operations, and is passionate about delivering exceptional guest experiences while building a strong team culture.
What You’ll Do
Lead Hotel Operations
- Oversee daily hotel operations including Front Desk, Housekeeping, Maintenance, and Sales
- Ensure the property consistently meets brand standards and operational excellence
- Maintain a safe, efficient, and guest-focused environment
Deliver Exceptional Guest Experiences
- Foster a culture of hospitality and service excellence
- Address guest concerns promptly and professionally
- Monitor guest feedback and implement improvements
Build and Develop a High-Performing Team
- Recruit, train, and develop department leaders and associates
- Provide coaching, performance feedback, and professional development
- Create a positive and collaborative workplace culture
Drive Financial Performance
- Manage hotel budgets and financial performance
- Monitor revenue, expenses, and operating metrics including REVPAR
- Identify opportunities to improve efficiency and profitability
Sales and Community Engagement
- Partner with the sales team to drive occupancy and revenue
- Build relationships with local businesses, travel partners, and community organizations
Compliance and Brand Standards
- Ensure compliance with all company policies and local/state regulations
- Maintain Marriott brand standards and JL Hospitality Management SOPs
What We’re Looking For
- Proficiency with Microsoft Office
- Excellent communication, organizational, and problem-solving skills
- Ability to lead teams, build culture, and drive results
- Strong financial and operational management skills
- Experience in select-service hotels strongly preferred
- Previous General Manager or Assistant General Manager experience preferred
- Proven leadership experience in hotel operations
Education & Experience
- College degree preferred
- Minimum 2 years hotel leadership experience required
- Demonstrated success managing hotel operations and financial performance
About JL Hospitality Management
JL Hospitality Management is a growing hotel management company operating properties across Alaska and Florida. Our team is committed to delivering Positively Outrageous Service while developing leaders and creating exceptional guest experiences.
Apply today to join our team and help lead one of Juneau’s premier extended-stay hotels.