What are the responsibilities and job description for the Front Desk Receptionist position at Aspen Family Clinic?
Front Desk Receptionist
Position Summary
We are looking for a friendly, organized, and dependable Front Desk Receptionist to be the first point of contact for our patients and visitors. The ideal candidate has excellent customer service skills, a positive attitude, and the ability to multitask in a fast-paced environment. Previous medical office experience is a plus but is not required—we are happy to train the right person who is eager to learn and grow.
Responsibilities
- Greet patients and visitors in a welcoming and professional manner.
- Answer and direct incoming phone calls.
- Schedule, reschedule, and confirm patient appointments.
- Check patients in and out for appointments.
- Verify and update patient information.
- Collect payments and process basic financial transactions.
- Maintain patient confidentiality and follow all privacy policies.
- Keep the reception area clean, organized, and welcoming.
- Assist with scanning, filing, and other administrative tasks.
- Communicate effectively with providers and other team members.
- Provide excellent customer service while helping patients with questions and concerns.
Qualifications
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Basic computer proficiency and willingness to learn new software.
- Excellent organizational skills and attention to detail.
- Ability to multitask and remain professional in a busy environment.
- Reliable, punctual, and team-oriented.
- Previous experience in customer service, reception, or a medical office is preferred but not required.
What We're Looking For
We value a positive attitude, a willingness to learn, and a genuine desire to help others. If you enjoy working with people and are looking for an opportunity to build a career in healthcare, we'd love to hear from you. We provide training and support to help you succeed in this role.
Physical Requirements
- Ability to sit or stand for extended periods.
- Ability to use a computer and standard office equipment.
Pay: $14.00 - $16.00 per hour
Work Location: In person
Salary : $14 - $16