What are the responsibilities and job description for the Patient Care Coordinator position at Ason Oral Surgery?
Overview
Join our dynamic healthcare team as a Patient Care Coordinator, where your energy and dedication will directly impact patient experiences and clinic efficiency. In this vital role, you will serve as the primary point of contact for patients, ensuring seamless communication, appointment scheduling, and administrative support. Your proactive approach will help foster a welcoming environment while maintaining compliance with health regulations and privacy standards. This paid position offers an exciting opportunity to develop your skills in dental administration within a supportive, fast-paced setting.
Duties
- Greet patients warmly and manage all incoming phone calls with professionalism and enthusiasm
- Schedule, reschedule, and confirm patient appointments using specialized patient management software and Electronic Health Records (EHR) systems
- Collect, verify, and update patient information accurately while maintaining strict confidentiality in accordance with health regulation policies
- Assist patients with insurance inquiries, billing questions, and documentation requirements related to health insurance coverage
- Support medical staff by preparing patient charts, managing electronic health records (EHR), and handling administrative paperwork efficiently
- Communicate clearly with patients regarding pre-visit instructions, follow-up appointments, and health education materials
- Maintain organized office records, ensure compliance with privacy laws, and support daily clinic operations
Requirements
- Prior experience working in a dental office or healthcare environment
- Bilingual (English and Spanish)
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with patient management software or EMR/EHR systems
- Strong understanding of health regulation policies and maintaining patient confidentiality at all times
- Excellent customer service skills with the ability to communicate effectively via phone and client interactions
- Knowledge of medical terminology and health insurance processes to assist patients accurately
- Ability to type quickly and accurately while managing multiple tasks in a busy office setting
- Office experience demonstrating organizational skills and attention to detail
Join us as a Patient Care Coordinator to make a meaningful difference in patient care while advancing your career in healthcare administration. We’re committed to supporting your growth through a positive work environment that values your contributions every step of the way!
Pay: $19.00 - $24.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $19 - $24