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Director, Operations

ASMPT SMT USA LLC
Billerica, MA Full Time
POSTED ON 12/3/2025
AVAILABLE BEFORE 2/3/2026

Due to tremendous growth, we are seeking an experienced Director of Operations will be responsible for overall management of US Manufacturing Operations with focus on meeting customer expectations & commitments. He/She will be responsible for effective execution to operational and financial metrics, inventory management, developing and implementing plans for capacity & competency to be in line with organizations goals & objectives.  

Key Responsibilities and Duties / Essential Functions: 

  • Ensure understanding of and support for Company strategy, core values and operational goals within areas of responsibility.
  • Ensure operations capabilities meet or exceed business requirements and support company growth objectives.
  • Accountable for all aspects of US Operations including Safety,  Quality, Planning, Assembly, Shipping & Receiving, Continuous Improvement, Maintenance, Manufacturing Engineering, Supply Chain, Inventory and Logistics. 
  • Maintain accountability for operations finances.
  • Provide leadership to the Safety team to ensure all policies and procedures are followed throughout the organization. Work with a safety first attitude and mentality.
  • Always maintain Voice of the Customer and manage to ensure issues are addressed in a timely manner or when the company is not meeting customer expectations. Be flexible, in response to dynamically changing conditions, e.g. business development opportunities and customer demand / customer issues. Lead by Example with setting a Customer Satisfaction culture all the way through the organization.
  • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives
  • Review, analyze and drive internal performance measures, define and drive improvement on KPI’s in the areas of safety, quality, delivery, cost. Direct root cause countermeasures when necessary.
  • Apply analytical skills to assess operational and financial data to identify opportunities and accurately assess impact to the organization.
  • Drive the discipline in timely reporting of unplanned issues. Ensure integrity of the data. Respond to audit requirements
  • Lead Continuous Process Improvement mindset and manufacturing culture. Utilize the principles and tools of operational excellence to reduce process complexity across the business.
  • Execute on annual cost savings initiatives from both a material and labor perspective
  • Interface with other departments to assess and improve existing processes.
  • Foster partnership and teamwork across departments/locations throughout the company. Work closely with the entire senior leadership team to gain an in-depth knowledge of the business’ end-users, channels, products, applications and supply chain partners to fully understand what drives value and competitive advantage.
  • Provide leadership directly and through operations management team to foster a culture and environment of teamwork, collaboration, accountability, respect and winning. 
  • Select employees, assign objectives, review performance and approve employee compensation.
  • Facilitate the performance and talent management process for all direct reports including leadership effectiveness and career development opportunities. 

Education and Experience: 

  • Bachelors Degree in Operations Management or other related field. A Master’s Degree is preferred.
  • Minimum of 10 years of progressive experience in industrial manufacturing, including 5 years of experience in a leader/management role with responsibility for manufacturing operations. Semiconductor equipment manufacturing experience preferred. 
  • In-depth knowledge and understanding of manufacturing departments and how decisions impact customer satisfaction, product quality, on-time delivery and the profitability of the business. Extensive experience and judgment to plan, execute and accomplish goals.
  • Management experience in small to medium sized teams in a high-growth and dynamic matrixed environment.
  • Quality control experience.
  • Strategic planning experience 

Qualifications and Skills: 

  • Excellent analysis and decision-making capabilities. Ability to execute toward results with focus and a sense of urgency.
  • Strong leadership skills: able to build teams, foster growth in individuals, cultivate a positive culture and hire the right talent for critical positions. Low ego and a strong team player.
  • Proven ability to work collaboratively and manage effectively in a demanding environment with changing workloads or priorities
  • Ability to establish manufacturing goals and coordinate a wide variety of resources to meet quality and delivery metrics.
  • Excellent communication skills, ability to effectively present information, respond to questions and align expectations to assure customer satisfaction 

ASM Leadership Competencies:

  • Executive Maturity
  • Driving for Accountability & Results
  • Impact and Influence 
  • Cross Boundary Collaboration 
  • Building Organizational Capacity
  • Organizational Agility
  • Global Perspective and Foresight 
  • Create Strategic Business Value 

Work Environment:

This job operates in multiple areas, including a professional office environment, and cleanroom manufacturing environment.  Incumbent will routinely use standard office equipment.

Physical Requirements:

Ability to sit and stand for extended periods.

Expected Hours of work:

Days and hours of work are typically through Monday through Friday, 8:00 am to 5:00 pm. Additional hours beyond a 40-hour workweek may be required to meet business requirements for a two-shift operation.

Travel:

Some domestic travel expected (<20%).

EOE

M/F/D/V

Salary.com Estimation for Director, Operations in Billerica, MA
$194,286 to $217,101
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