Director, Systems Management

ASME helps the global engineering community develop solutions to real-world challenges. Founded in 1880 as The American Society of Mechanical Engineers, ASME is a nonprofit professional organization that enables collaboration, knowledge sharing, and skill development across all engineering disciplines, while promoting the vital role of the engineer in society. ASME codes and standards, publications, conferences, continuing education, and professional development programs provide a foundation for advancing technical knowledge and a safer world. From college students and early-career engineers to project managers, corporate executives, researchers, and academic leaders, ASME's members are as diverse as the engineering community itself.

ASME is seeking a strategic and dynamic Director, Systems Management, to lead the transformation and ongoing management of our Conformity Assessment (CA) Connect and Codes & Standards (CS) Connect platforms. This role is pivotal in driving digital innovation and operational excellence within the Standards and Engineering Services (SES) group.

As ASME transitions to the Salesforce ecosystem, you will serve as the product owner and IT business liaison, ensuring our systems deliver value aligned with organizational goals. You’ll collaborate across departments, engage with internal and external stakeholders, and champion user-centric solutions that enhance efficiency and experience.

Key Responsibilities include:

Product Ownership

• Lead the CA Connect platform (Salesforce-based) as primary product owner.
• Manage product backlog, feature requests, and sprint planning.
• Collaborate with technical teams to design scalable, secure solutions.
  
  
  

Systems Management & Governance

• Oversee daily operations of SES electronic tools.
• Ensure data integrity, security, and system availability.
• Develop dashboards and metrics using Salesforce Reports and CRM Analytics.
  
  
  

Cross-Functional Leadership

• Align Salesforce functionality with business needs across SES.
• Coordinate enhancements with IT, vendors, and business units.
• Provide training and support to users and volunteers.
  
  
  

Strategic Planning & Budgeting

• Manage platform budgets, vendor contracts, and development costs.
• Support leadership in defining Salesforce roadmap and digital strategy.
  
  
  

Quality Assurance & Compliance

• Partner with QA teams for UAT and deployment planning.
• Ensure compliance with data governance and privacy policies.
• Mitigate risks related to architecture, data migration, and integrations.
  
  
  

Qualifications

Education & Experience:

• Bachelor’s degree or equivalent experience required; Master’s degree preferred.
• 10 years in systems/product management or business systems analysis.
• Minimum 3 years of hands-on Salesforce experience.
  
  
  

Technical Experience:

• Proven experience with Sales Cloud, Service Cloud, and Experience Cloud.
• Strong understanding of Salesforce architecture, APIs, MuleSoft, REST, ETL.
• Proficiency in Agile Scrum, JIRA, and requirements traceability.
  
  
  

Certifications (Preferred):

• Salesforce Administrator (ADM-201)
• Platform App Builder
• Certified Scrum Product Owner (CSPO)
  
  
  

Core Competencies:

• Exceptional analytical, communication, and interpersonal skills.
• Demonstrated ability to translate business needs into effective technical solutions.
  
  
  

ASME is proud to be an Equal Opportunity Employer. At ASME, we nurture an inclusive environment, and we encourage, support, and celebrate diversity in the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex (including pregnancy), national origin, age, gender identity & expression, sexual orientation, genetic information, citizenship status, disability, or protected veteran, military status, or any other basis protected by law.

Our Equal Employment Opportunity policy pertains to every aspect of an individual’s relationship with the organization, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, programs, and all other terms and conditions of employment.

Annual base salary may vary based on geographic location. The New York metro salary range for this position is estimated to be between $145,000 - $155,000 per year.

Only those candidates selected for further consideration will be contacted.