What are the responsibilities and job description for the Sales and Service Coordinator - A's Las Vegas Ballpark position at ASM Global?
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350 iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
GLOBAL SALES
A true partnership on every level. That’s what Legends forges with each and every team, stadium, athletic director, and owner we serve to strengthen sales and partnership results as a team effort. As an extension of your team, our sales experts work diligently with your management and staff to create solutions and programs that are always fully custom to your needs and goals. Look to us to delve deep to understand your values, your market and your target audience – help you solve problems and ultimately deliver the right game plan to drive your organization forward.
LEGENDS & THE PROJECT | A’S LAS VEGAS BALLPARK
As one of the employees of this exciting project, you will play a pivotal role in driving Ticket Sales and Service for the new A’s Las Vegas Ballpark. The A’s plan to break ground on their new ballpark on the former site of the Tropicana hotel in the summer of 2025. Shaped by its location on the Las Vegas Strip, the 33,000-person capacity ballpark will offer an outdoor feel with a climate-controlled interior. With over 30 unique seating experiences, the ballpark will feature various experiences for fans, from premium suites to more casual, interactive seating options. The tiered seating is designed to bring fans closer to the action, with some of the closest seats to home plate in all of MLB. The A’s are set to host their first Opening Day at the new ballpark in 2028.
THE ROLE
The Sales and Service Coordinator will serve as an integral part of the project team, reporting to and supporting the Vice President, Sales & Service as well as other members of the leadership team. An important member of the team, this individual will serve as a key point of connectivity between the leadership team, clients, internal teams (sales, service, premium) and external vendors. Project management of key initiatives, special strategy projects, and sales events will be a major component of the role.
Essential Duties And Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience
Competitive pay commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site – A’s Las Vegas Ballpark
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350 iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
GLOBAL SALES
A true partnership on every level. That’s what Legends forges with each and every team, stadium, athletic director, and owner we serve to strengthen sales and partnership results as a team effort. As an extension of your team, our sales experts work diligently with your management and staff to create solutions and programs that are always fully custom to your needs and goals. Look to us to delve deep to understand your values, your market and your target audience – help you solve problems and ultimately deliver the right game plan to drive your organization forward.
LEGENDS & THE PROJECT | A’S LAS VEGAS BALLPARK
As one of the employees of this exciting project, you will play a pivotal role in driving Ticket Sales and Service for the new A’s Las Vegas Ballpark. The A’s plan to break ground on their new ballpark on the former site of the Tropicana hotel in the summer of 2025. Shaped by its location on the Las Vegas Strip, the 33,000-person capacity ballpark will offer an outdoor feel with a climate-controlled interior. With over 30 unique seating experiences, the ballpark will feature various experiences for fans, from premium suites to more casual, interactive seating options. The tiered seating is designed to bring fans closer to the action, with some of the closest seats to home plate in all of MLB. The A’s are set to host their first Opening Day at the new ballpark in 2028.
THE ROLE
The Sales and Service Coordinator will serve as an integral part of the project team, reporting to and supporting the Vice President, Sales & Service as well as other members of the leadership team. An important member of the team, this individual will serve as a key point of connectivity between the leadership team, clients, internal teams (sales, service, premium) and external vendors. Project management of key initiatives, special strategy projects, and sales events will be a major component of the role.
Essential Duties And Responsibilities
- Serve as executive support to the VP Sales & Service & leadership team assisting with tasks including, but not limited to, expenses, calendar management, meeting coordination and preparation, etc.
- Project manage key initiatives (sales center design, day-to-day office operations, research & analysis, and reporting)
- Attend all departmental meetings as needed, take and distribute notes/action items.
- Coordinate and manage all events to support sales and service, including in-market events, watch parties, sales events at the preview center, premium road trips, and others.
- Support and help plan (virtual and live) for internal team members, prospecting, and entertainment opportunities
- Collaborate with internal Legends corporate departments (Marketing/Creative, IT, HR, Legal, Finance, etc.), while serving as a central communication stakeholder for the Sales & Marketing team
- Assist in organizing bi-weekly, monthly, and quarterly reports, where needed.
- Coordinate the fulfillment of gift requests for both internal and external recipients (develop and maintain vendor relationships, budgeting, etc.)
- Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience
- Bachelor’s degree preferred
- 1-3 years’ experience including, but not limited to, executive level administrative support, customer service, project management, event coordination and sales & marketing.
- High emotional intelligence, intellectual curiosity, and desire to grow professionally
- Knowledge of the sports and entertainment industry is a benefit (but not required)
- Excellent organizational and interpersonal skills with entrepreneurial spirit
- A team player, with excellent organizational experience, as well as effectively being able to communicate internally and externally with senior management
- Experience working in a fast-paced, entrepreneurial environment with the ability to be self-directed/self-starter while managing multiple projects/initiatives at the same time
- Ability to work flexible hours, as well as nights, weekends, holidays as required
- Strong Microsoft Office skills (Outlook, PowerPoint, Excel, Word) and basic accounting principles
- Knowledge of general event planning
Competitive pay commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site – A’s Las Vegas Ballpark
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
