What are the responsibilities and job description for the PT Seasonal Suite Runner position at ASM Global?
The Role
The Suite Runner position provides exceptional guest service while working collectively and cooperatively in the Premium Services Department specifically in the Bars, Suites, In-Seat or Restaurant environment.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities
The Suite Runner position provides exceptional guest service while working collectively and cooperatively in the Premium Services Department specifically in the Bars, Suites, In-Seat or Restaurant environment.
• Provide our guests with personal service and attention to detail to exceed their expectations
• Serve food, soda, water, wine, draft beer, and bottled beer
• Work as a team with fellow associates and other service departments within venue
• Support the service staff by clearing/cleaning tables and running food
• Fulfill the assigned opening and closing duties
• Set up and maintain a clean, neat and safe work area
• Must be knowledgeable of other food, beverage and retail outlets within the venue
Qualifications:
• Must be at least 18 years of age
• Ability to interact with guests in order to assure guest satisfaction
• Ability to interact with co-workers in order to assure compliance with company service standards
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Ability to multi task in a fast paced, team orientated setting
• Must be able to read, speak and write English in order to communicate with guests
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
• Ability to work all Venue events, including extended hours, nights, weekends, and holidays
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must have two (2) to three (3) years working in a fast-paced bar, high-end club, or restaurant
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.