What are the responsibilities and job description for the Ice Rink Attendant position at ASM Global?
Job Title: Part Time Rink Attendant – Public Skating & Events
Location: Daly Ice Rink - Newton Massachusetts
Type: Seasonal / Part-Time
About the Role:
Edge Sports Global is looking for enthusiastic, customer-focused individuals to join our team for the upcoming skating season! As a Rink Attendant, at The Daly Ice Rink you’ll be the welcoming face of the facility—overseeing public skating sessions, private rentals, and special events. You’ll help ensure a safe, fun, and well-organized environment for guests of all ages.
Key Responsibilities:
- Oversee attendance, safety, and crowd control during public skating sessions and private events.
- Provide excellent customer service—greeting guests, answering questions, and assisting with phone inquiries.
- Operate a cashless point-of-sale register for concessions and skate rentals.
- Rent, fit, and maintain rental skates, including skate sharpening. (Training provided)
- Enforce rink rules and ensure guest compliance in a friendly but professional manner.
- Assist with concession stand operations (snacks, drinks, etc.).
- Keep the facility clean, organized, and presentable at all times.
- Support event setup and breakdown as needed.
Qualifications:
- Friendly, outgoing personality with strong communication skills.
- Comfortable interacting with the public and handling customer concerns.
- Ability to multitask in a fast-paced environment.
- Reliable and punctual with strong attention to safety.
- Previous experience in customer service, recreation, or hospitality is a plus.
- Ability to skate is helpful but not required (training provided).
Additional Details:
- This is a seasonal position. Evening, weekend, and holiday availability is required.
- Must be able to stand for extended periods and lift up to 30 lbs.
- This is a cashless facility—while you won’t handle cash, comfort with registers and digital payment systems is required.