Fulfillment Associate

Summary of Responsibilities

The fulfillment associate is responsible for sorting, organizing and executing the packaging of all webstore, corporate and team orders.  This includes, but is not limited to, sorting, folding, bagging, tagging, labeling and preparing for shipment.  This position will also perform receiving functions as needed.

Essential Duties

The fulfillment associate plays a vital role in the ongoing functions of the Company.  Other duties may be assigned to meet business needs.  The essential duties and responsibilities of the position include:

• Sorting, organizing and packaging orders per instructions
• Operates folding & bagging equipment
• Creates & prints UPC labels
• Responsible for notifying production and/or sales representative if product is missing or misprinted
• Directs completed packages to shipping and assists with shipping when necessary
• Directs interns/staff to assist with packaging all webstore, corporate and team orders
• Maintains a neat and organized fulfillment area
• Orders any necessary supplies that need to be ordered

Other Duties

The fulfillment associate has additional ongoing functional responsibilities, including:

• Assists in production by filling in for quality control position as needed
• Assists in warehouse as needed
• Assists in the receiving and counting of products into the warehouse as needed

Skills and Abilities

Based on the essential and other duties and responsibilities of the position, the fulfillment associate should have the following professional skills and abilities:

• Good interpersonal and customer service skills and the ability to work with internal and external customers
• Sound organizational, records management, time management skills, and attention to detail
• The ability to effectively prioritize responsibilities, meet assigned deadlines, and manage the related stress

Education, Experience, and Other Requirements

Based on the technical and professional responsibilities of the position, the fulfillment associate is required to have:

• A high school diploma
• Prior experience in a similar position preferred

Physical and Environmental

The fulfillment associate will be in a climate-controlled warehouse environment.  Physical requirements include:

Able to lift up to 30 pounds regularly