What are the responsibilities and job description for the Employee Relations Manager (Caesars Superdome/Smoothie King Center) position at ASM Global?
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
THE ROLE
The Employee Relations Manager will be responsible for maintaining positive relationships between employees and the organization. Working closely with the HR Manager, they will handle and provide support for any workplace issues ensuring compliance with labor laws.
Essential Duties & Responsiblities
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
THE ROLE
The Employee Relations Manager will be responsible for maintaining positive relationships between employees and the organization. Working closely with the HR Manager, they will handle and provide support for any workplace issues ensuring compliance with labor laws.
Essential Duties & Responsiblities
- Conflict Resolution: Manage and resolve complex employee relations issues, providing guidance on policy interpretation and application to promote a positive work environment.
- Union Experience: Manage grievances and communication with Union Reps, Stewards, etc.
- Employee Support: Serve as a trusted advisor to both management and employees, addressing concerns and facilitating conflict resolution.
- Policy Development: Assist in the development and implementation of personnel policies and procedures, ensuring they align with legal requirements and best practices.
- Training and Development: Develop and deliver training programs for management and staff on effective communication, conflict resolution, and workplace policies.
- Data Analysis: Analyze trends in employee relations data to recommend strategies for improving employee engagement and satisfaction.
- Documentation: Maintain accurate and confidential records regarding employee relations matters, ensuring compliance with organizational policies.
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience
- Bachelor's degree in Human Resources, Business Administration or related field
- Master's degree or HR Certification (PHR/SPHR) preferred
- 3 Years of experience in high volume HR role preferred
- Proven experience in employee relations with a track record of resolving complex employee relations situations
- Strong analytical, communication, and interpersonal skills are essential
- Knowledge of employment laws and HR best practices
