What are the responsibilities and job description for the Concessions Manager- Grand Rapids Complex position at ASM Global?
POSITION: Concessions Manager
DEPARTMENT: Food & Beverage
REPORTS TO: Director of Food & Beverage/General Manager of Food & Beverage
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities
Supervises the concessions employees in the preparation and service of food and refreshments, as well as clean-up
Assists in the training of concessions employees engaged in the preparing and cooking foods to ensure high quality, efficient and profitable food service.
Purchases refreshments, according to anticipated demand and familiarity with public taste in food and beverages.
Directs storage, preparation, and serving of refreshments by other workers at refreshment stand or circulating throughout audience.
Assigns concessions workers to locations.
Tabulates receipts and balances accounts.
Inventories supplies on hand at end of each day or other designated period.
Works within guidelines for food and labor costs.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's Degree (BA) from four-year college or university
1 to 2 years related experience and/or training
Or equivalent combination of education and experience
Previous management experience in a similar venue
Skills and Abilities
Demonstrated ability to control costs, generate increased revenue and manage accounts payable/receivable and financial reporting
Strong written, verbal and interpersonal skills
Ability to function in a fast-paced, team-oriented environment
Ability to train workers in preparation and cooking of foods to ensure high quality, efficient and profitable food service.
Ability to manage several direct reports
Knowledge of computers.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: Grand Rapids, MI Complex: Van Andel Arena, Acrisure Amphitheater, Amway Stadium
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be
subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.