What are the responsibilities and job description for the Concession Stand Lead position at ASM Global?
- Train, direct and work with stand managers in concession stands during events.
- Train, direct and work with non-profit groups in concession stands during events. Issue and audit all paperwork associated with opening and closing tangent reports for concessions.
- Order all supplies and paperwork for concession stand operations.
- Ensure that all concession work areas and storerooms remain clean and sufficiently stocked.
- Submit written schedules, two weeks in advance, for all stand managers, concession runners and check in personnel. Submit written schedules of all non-profit groups two months in advance.
- Perform monthly inventory of all concession items.
- Inspect stands regularly and report all needed repairs and maintenance.
- Interview, select, train and oversee part-time stand managers, concession runners and check in personnel as directed.
- Coordinate activities and duties of part-time stand managers and other part-time concession employees as directed.
- Ensure that all required inventory is verified by stand managers and non-profit group leaders prior to and after each event.
- Assist in serving patrons when necessary.
- Train concession employees on proper and professional radio communication.
- Perform duties as needed to ensure a smooth functioning stand.
- Recommend measures to improve service, equipment, work performance and quality of products.
- Ensure that uniforms are clean and ready for non-profit groups and that they are accounted for after each event.
- Complete all stand sheet paperwork in a timely and efficient manner.
- Monitor money and inventory in stands and investigate discrepancies when needed.
- Work extended and/or irregular hours including nights, weekends & holidays.
- All other duties and responsibilities as assigned.
PHYSICAL DEMANDS
- Ability to communicate verbally
- Climbing staircases multiple times per day as needed.
- Constant standing, walking, stooping. Constant reaching, handling products.
- Ability to travel by automobile.
- Daily lifting up to 25 lbs. up to 5 minutes at a time.
- Daily carrying up to 25 lbs. up to 5 minutes at a time.
WORKING CONDITIONS
This position is not substantially exposed to adverse conditions.
KNOWLEDGE, SKILLS & ABILITIES
- Utilize basic and accurate mathematical skills to verify stand sheets and inventory and other applications as necessary.
- Convey strong verbal & interpersonal skills.
- Follow oral and written instructions and communicate effectively with others in both oral and written form.
- Remain flexible and adjust to situations as they occur.
EDUCATION AND/OR EXPERIENCE
High school diploma or GED; and at least one (1) year related experience and/or training; or equivalent combination of education and experience.