What are the responsibilities and job description for the Catering Staff position at ASM Global?
POSITION: Catering Staff
DEPARTMENT:
REPORTS TO:
FLSA STATUS: Non-Exempt
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350 iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Delivering exceptional culinary experiences for clients and guests. Planning, preparing, and presenting food and beverages for various events.
Essential Duties and Responsibilities
- Greets all guests with enthusiasm and friendliness.
- Serves alcoholic beverages in an appropriate manner consistent with company standards and liquor laws.
- Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
- Provides the highest level of service in accordance with our standards.
- Identifies food orders when ready and delivers items to tables in a timely manner.
- Communicates with food and beverage staff to ensure guest satisfaction.
- Follows checklists and standard operating procedures.
- Maintains a safe, clean, organized, and stocked work area.
- Maintains full knowledge of menus, recipes, and other pertinent information.
- Responsible for constant sanitation, organization, and proper food handling.
- Prepares work area for either opening, mid-shift or closing in accordance with company standards.
Supervisory Responsibilities (if the specific role needs it)
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Must have a High School Diploma or GED.
Skills and Abilities
- Must be friendly and personable with excellent customer service skills.
- Must be a team player and work well with others.
- Must be available nights, weekends, and holidays.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.