What are the responsibilities and job description for the Ticket Taker position at ASM Global-SMG?
POSITION: Ticket Taker DEPARTMENT: Events REPORTS TO: Director of Operations and Event Services Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Part-Time Ticket Taker for ASM Global/Sames Auto Arena. Essential Duties and Responsibilities Include the following: Be on time. Be in a clean, presentable uniform and ready to work at your call time. Smile, make eye contact and be courteous! Greet each guest in a warm, friendly manner (“Good evening” or “Welcome to the Sames Auto Arena”) Be certain that each guest possesses a valid admission ticket by checking that the proper event name, date and event/box code appears on each ticket. Scan all tickets using computerized scanners. Direct all guest towards the general direction of their seating section (“Section____ is to your left. An usher will show you to your seat”). Keep your lines moving as rapidly as possible, and if able, assist other ticket takers by directing longer lines to your area. Check for food, drinks and other contraband. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Previous customer service experience required. Skills and Abilities Bi-lingual (English/Spanish) will be strongly preferred. Strong communication and teamwork skills are a must. Other Qualifications MUST BE 18 YEARS OLD TO APPLY Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To Apply Apply at- Niza Flores Sames Auto Arena/ ASM Global 6700 Arena Blvd. Laredo, TX 78041 Applicants that need reasonable accommodations to complete the application process may contact (956) 791-9192 ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.