Order management analyst

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Order management analyst

Location: Lehi, UT, 84043

Duration: 12 Months

Pay rate: $23-25/hr w2

Job Description - Analyst, Order Management

Order Management serves as a core business partner within the finance organization focused on the analysis of data from multiple sources and the development of scalable solutions to ensure accurate booking and reporting of revenue. We provide world-class support to our customers through collaboration across the organization.

Our team promotes a dynamic culture, fostering personal growth and career development.

What you'll do:

• Support system migration efforts including but not limited to analyzing data from multiple sources
• and ensuring records are up to date
• Acquire and maintain in-depth knowledge of Clients Digital Media software sales models including: Enterprise term licensing agreements for multiple verticals; multiple volume transactional solution programs and maintenance and support renewals.
• Work with multiple systems including SAP, Salesforce, Microsoft Office and in-house revenue booking tools (AWS, AOP, LWS, Quickbooks).
• Provide primary support for the Frame.io booking process. Review contracts to validate contract terms, pricing and products.
• Provide support via email for enterprise accounts, including deal structuring, email and phone support, issue resolution and escalation management, order reviews and PO processing.
• Actively review and manage enterprise sales pipeline for set accounts/regions to anticipate possible booking issues and work to resolve. Hold monthly deal status review calls with your deal desk counterpart as part of this process.
• Validate order documents (contracts, purchase orders, approval documents etc.) upon contract execution.
• Engage with internal Client teams (see Contacts section below) and partners to resolve queries and open issues related to the OM process.
• Conduct monthly reconciliations and other oversight/audit activity to monitor compliance with our revenue compliance booking requirements using Excel, SFDC and SharePoint reports.
• Support increased workload and additional hours when required i.e. month end/quarter end periods.

Contacts: Multiple internal Client Departments (Deal Desk, Revenue Assurance, Credit, Legal, Sales Operations Customer Success Management, Sales, Product Delivery (Provisioning), Tax, Sales Finance etc.), Enterprise Customers, Channel Partners.

What you need to succeed:

Characteristics: You must be meticulous, committed, adaptable, inquisitive, innovative, respectful, collaborative and confident.

Education: Bachelors degree preferred.

Skills:

• Excellent written and verbal communication skills, and proficiency in Microsoft Excel.
• Minimum 2 years Order Management experience a plus.
• Competence with information management/CRM tools SAP, Salesforce, Microsoft Office, or similar analytical and information management applications.
• Demonstrate experience in a role involving critical thinking: i.e. ability to analyze deal issues, work independently in a fast-paced environment, make decisions and problem solve.
• Strong social and self-awareness skills
• Ability to complete tasks and assignments with a
• positive, professional and friendly approach.
• Experience in a role demonstrating excellent time management, able to analyze workload and prioritize time based on changing priorities.

Highly Desirable:

• Knowledge of revenue recognition rules/requirements related to software/services.
• Familiarity with SAP/ECC and Salesforce.
• A proven ability to build strong, trust-based relationships with business partners across the
• organization.
• Good knowledge of operational quote to cash business processes.
• Ability to simultaneously manage multiple, high priority accounts and projects
• Exposure to contract negotiation/deal structuring, including Legal and Financial Governance.
• Highly motivated self-starter with strong work ethic
• Strong analytical, problem-solving and decision-making abilities.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.