What are the responsibilities and job description for the Customer Support, Customer Service, Collection Representative (272493) position at ASK Consulting?
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job Title: Customer Support, Customer Service, Collection RepresentativeLocation: Columbus, OH 43219, USADuration: 12 Months ContractPay Range: $20-22.22/hr.Job Description:Provide dedicated one-on-one client support throughout the inheritance processCommunicate proactively with clients and beneficiaries via phone and email to ensure transparency and empathyProcess and follow up on client service requests to ensure timely and accurate completionSet and manage client expectations in line with internal Service Level Agreements (SLAs)Deliver world-class customer service to internal and external stakeholdersResearch, resolve, and escalate issues efficiently to ensure client satisfactionAbout ASK: ASK Consulting is an awardwinning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunitiesASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Salary : $20 - $22