What are the responsibilities and job description for the Office Coordinator position at ASK Chemicals LLC?
BASIC FUNCTION:
1. Responsible for serving as the first point of contact for visitors, customers, vendors, applicants, and employees by greeting, directing, informing, and assisting them in a professional manner.
2. Responsible for performing receptionist and office coordination activities including answering and directing phone calls, receiving and sending mail, coordinating office supplies, preparing correspondence, maintaining files, and supporting positive customer and employee relations.
3. Provides administrative support to customer service, logistics, quality, HR, EHS, and plant leadership as needed to support daily business operations.
4. Accepts, performs, and is accountable for the results of assigned personal duties.
5. Requests necessary resources and identifies and informs supervisor of area problems and possible solutions.
6. Handles confidential information and is responsible for the proper handling and use of that information.
PERSONAL DUTIES:
1. Receive and direct incoming phone calls, messages, emails, mail, deliveries, and verbal communications to the appropriate personnel in a timely and professional manner.
2. Greet, direct, inform, and escort vendors, customers, job applicants, personnel, and visitors; ensure visitors sign in, receive proper instructions, and are escorted to the appropriate location.
3. Maintain the front office area, message boards, visitor information, office and breakroom supplies, filing systems, and other office coordination items in an organized and professional manner.
4. Arrange lunches, meetings, hotel accommodations, employee communications, and other clerical support activities as assigned.
5. Assist with employee engagement activities, morale-building events, new employee packets, and other HR-related administrative support as directed.
6. Provide support to customer service and logistics, including reviewing orders, preparing or filing documents, supporting shipping and trucking communications, and helping ensure customer orders are processed and delivered on time.
7. Act as the primary person for preparing the presentation and filing of customer quotes, and assist with customer inquiries, part numbers, order status, and related administrative needs as assigned.
8. Assist quality and plant personnel with maintaining, organizing, filing, and distributing PDS sheets, yield sheets, forms, records, and other controlled / business documents as assigned.
9. Perform basic office duties including copying, scanning, faxing, data entry, filing, and maintaining electronic and paper records.
10. Use Microsoft Office programs, Outlook, SAP, LMS, MaintainX and other business systems as trained to complete assigned duties accurately and efficiently.
11. Review, follow, and maintain applicable WI, DAP, STM, PI, forms, policies, and procedures in SAP and LMS per instructions and training.
SAFETY
1. All safety rules must be followed. All required PPE must be properly worn.
2. Work area(s) and equipment must be kept clean and orderly.
3. Report all injuries to the appropriate personnel regardless of how minor.
The above statement reflects the general details considered necessary to describe the principle functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $18 - $20