What are the responsibilities and job description for the Appliance Repair Technician Conroe and Magnolia Area position at ASI Appliance Inc?
Benefits:
- Free uniforms
- Signing bonus
- Competitive salary
- Flexible schedule
Benefits/Perks
- Flexible Schedule
- Training on programs used
- Training on new products released and service updates
- Earn $80,000 to $120,000 per year on a pay scale that rewards performance!
- Sign-on Bonus $2000 for full line technicians
- Annual incentive
- Conroe and Magnolia routes area available
Company Overview
Founded in 2001, ASI Appliance Inc has established itself as a leading service company that delivers exceptional, convenient customer service. As Whirlpool Corporation's only W Service company we receive unparalleled support and training to service their trusted brands including Whirlpool, Amana, Kitchenaid, Maytag, and JennAir.
Job Summary
We are looking for a full line Appliance Repair Technician with outstanding customer service skills for service in the Montgomery county Harris county or Galveston county areas.
Responsibilities
- Reliable vehicle and own insurance
- Meets with customers in their homes or places of business and ensures customers receive a differentiated service experience.
- Interact with customers to determine service problems, explain needed repairs, and provide estimates as needed.
- Meet or exceed key performance indicator metrics for performance incentives.
- Masterfully diagnose and repair all major appliances such as washers and dryers, gas/electric stoves, microwave ovens, and dishwashers.
- Learn and apply the details of today's connected technology to major home appliance goods.
- Complete all required technician competency model training, and proactively seek to remain a knowledgeable expert in the repair industry.
- Utilize handheld devices to update work orders in a paperless environment.
- Consistently deliver a 5 Star customer experience
Qualifications
- Must be enthusiastic and customer service-focused.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Willingness to learn and develop skills.
- Must have a valid driver’s license.
- Ability to read, write, and speak English (bi-lingual is always a plus)
- Must be able to lift or maneuver 50 pounds.
- High school diploma or equivalent.
- Prior experience in appliance repair, electrical, or related fields preferred.
- Able to pass drug and background checks
- CFC Certified
Flexible work from home options available.
Salary : $80,000 - $120,000