What are the responsibilities and job description for the Central Registration Coordinator position at Ashtabula Regional Medical Center?
General Summary:
Provides general supervision and direction of specific staff functions. Assists the Site Manager with day to day operations of Patient Access. Performs special project functions as required. Works closely with the Information Systems Department when equipment issues arise. Provides for orientation of new employees into the department and training of the Patient Access functions. Rotates on-call coverage with the Site Manger as needed and covers off shifts/call offs as needed.
Requires in-depth knowledge of Patient Access functions to include admitting, Registration, Pre-Registration, Verification, ER Registration and the ability to review processes. Medical terminology required. Ability to guide members of a unit and work successfully within a team. Be able to use a telephone effectively and receive or transmit messages clearly and accurately. Maintain composure in difficult situations. Have effective decision making and problem solving skills. Be able to set work priorities and meet deadlines. Be able to maintain and promote harmonious inter and intra-departmental relations. Must posssess strong customer relations skills.
Minimum of three years healthcare related experience.