What are the responsibilities and job description for the Insurance Account Representative - State Farm Agent Team Member position at Ashley Taylor - State Farm Agent?
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
- Company parties
- Competitive salary
- Opportunity for advancement
- Training & development
- Flexible schedule
- Health insurance
ABOUT OUR AGENCY:
Our agency opened in 2024 and has quickly grown into a close-knit, hardworking team of three. I’ve been with State Farm for nine years — it’s the only company I’ve ever worked for — and I began my career as a team member before opening my own agency. That hands-on experience shapes how I lead today, with empathy, energy, and a strong focus on creating a workplace where people genuinely enjoy coming to work.
Our agency opened in 2024 and has quickly grown into a close-knit, hardworking team of three. I’ve been with State Farm for nine years — it’s the only company I’ve ever worked for — and I began my career as a team member before opening my own agency. That hands-on experience shapes how I lead today, with empathy, energy, and a strong focus on creating a workplace where people genuinely enjoy coming to work.
As a mom of five (ages 19 to 4), family and work-life balance are extremely important to me, and I make sure my team receives that same flexibility and support. We truly believe that when you take care of your people, they’ll take great care of your customers.
Our office culture is fun, social, and full of positivity. We work hard, celebrate wins often, and enjoy plenty of laughs along the way. Team members enjoy regular lunches, bonus time off, cash incentives, and creative rewards that keep things exciting. For our sales team, we offer an Envelope Challenge (every life policy submitted earns a draw from envelopes filled with cash or gift cards), along with a Travel Bonus where sales reps who qualify earn a trip of their choice.
We’re looking for someone energetic, social, and driven — someone who thrives in a team environment, brings great energy to the office, and is motivated to grow. If you’re looking for a supportive, upbeat agency where your hard work is recognized and rewarded, this could be the right fit for you.
ROLE DESCRIPTION:
As an Insurance Account Representative, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
As an Insurance Account Representative, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Provide information about insurance products and services.
- Assist customers with policy applications and renewals.
- Handle customer inquiries and provide timely responses.
- Maintain accurate records of customer interactions.
- Meet and maintain growth goals set.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Bilingual (English/Spanish)
- Possess situational awareness
- Will need to obtain Property/Casualty and Life/Health insurance licenses prior to starting