Senior Director, Enterprise Quality Execution

Senior Director: Enterprise Quality Execution

Lead Quality Excellence. Drive Competitive Advantage. Deliver Results That Matter.

Ashley Furniture is seeking a Senior Director of Enterprise Quality Execution to own and drive our global quality improvement portfolio across domestic manufacturing, third-party importation, and international manufacturing operations.

If you're a strategic quality leader who thrives on delivering measurable results and positioning organizations as industry leaders, this is your opportunity to make a transformative impact at the world's most innovative furniture company.

About Ashley Furniture

We're driven by a Massively Transformative Purpose: to inspire the love of home and enrich the lives of those around us by being the most innovative and competitive furniture company on the planet.

Our mission: Improve Quality. Reduce Costs. Do More Business. Be Profitable. Stay in Business.

Our core values:

• Honesty & Integrity – Be forthright
• Passion, Drive & Discipline – Give everything to your role
• Dirty Fingernail – You get what you inspect, not what you expect
• Continuous Improvement – Make it better every day
• Growth Focused – Always be #1 in our industry
• Customer Centric – Deliver on what is promised

The Opportunity

As Senior Director of Enterprise Quality Execution, you'll drive Ashley's quality improvement initiatives spanning U.S. manufacturing, third-party vendors, and international production teams. Transform quality improvement from reactive problem-solving to proactive, disciplined execution that delivers customer-facing results and positions Ashley as the industry leader.

What You'll Do

Drive Quality Portfolio & Strategy

• Own comprehensive quality improvement portfolio across domestic manufacturing, third-party importation, and international operations
• Manage project portfolio budgeting and quality improvement investment allocation
• Ensure robust project flow with consistent categorization by complexity and value
• Track closure speed, project outcomes, and quality improvements across all teams

Lead Execution & Accountability

• Coordinate regular review meetings with U.S. factories, vendor teams, and international quality teams
• Drive effective project prioritization, category management, and rapid execution
• Apply "Dirty Fingernail" philosophy—inspect what you expect through hands-on engagement
• Escalate urgent or high-impact quality concerns for rapid executive response

Champion Quality Disciplines

• Uphold rigorous corrective and preventative action (CAPA) methodologies throughout project lifecycles
• Resolve root causes to prevent recurrence, not just symptoms
• Oversee project closure ensuring significant, customer-facing quality improvements
• Drive competitive speed positioning Ashley as a leader in quality improvement efficacy

Build Systems & Communicate

• Establish communication channels with retail partners to relay project progress and outcomes
• Develop dashboards and reporting for executive visibility into quality performance
• Work boundarylessly across departments, geographies, and partners
• Influence manufacturing teams, third-party vendors, and retail support teams

Develop Talent & Lead Teams

• Manage quality project leaders with coaching and mentorship
• Build capabilities in formal project management and quality disciplines
• Foster leadership culture where teams take ownership of quality outcomes

What You'll Bring

Required Qualifications

• Bachelor's degree in Engineering, Quality Management, Business Administration, or related field
• 10 years in quality management, project portfolio leadership, or manufacturing operations
• Proven experience coordinating multi-site, cross-functional quality improvement initiatives
• Success managing direct teams and cross-functional teams for rapid project execution

Preferred

• Master's degree or MBA
• PMP, Six Sigma Black Belt, or Lean certification
• Experience in furniture manufacturing or consumer products

Core Expertise

• Strong background in corrective and preventative action (CAPA) methodologies
• Deep understanding of project portfolio management principles and systems
• Advanced stakeholder communication and cross-functional collaboration skills
• Expertise in process improvement, project closure assessment, and customer outcome measurement
• Ability to drive urgency, prioritize risk, and manage competing priorities
• Familiarity with manufacturing, retail, and global vendor environments
• Excellent analytical, organizational, and leadership skills

Our Ideal Candidate

You embody Ashley's values through:

• Strategic execution – Track record of delivering measurable quality results
• Hands-on leadership – "You get what you inspect, not what you expect"
• Continuous improvement mindset – Deep knowledge of Lean, Six Sigma, Kaizen
• Customer focus – Commitment to significant, customer-facing quality improvements
• Collaborative approach – Works boundarylessly across global operations
• Urgency driver – Positions Ashley as #1 in quality improvement speed

Scope & Impact

• Global Reach – All Ashley locations: manufacturing, distribution, retail, service operations
• Direct Reports – Quality project leaders with influence across manufacturing, vendor, and retail teams
• Budget Responsibility – Project portfolio budgeting and investment allocation
• Travel – Periodic travel to manufacturing sites, international vendors, and retail partners
• Complexity – High—managing complex, multi-team initiatives in dynamic global environment

What We Offer

• Competitive senior leadership compensation with performance bonus and long-term incentives
• Comprehensive benefits: health, dental, vision, life insurance, disability coverage
• 401(k) with company match
• Professional development and continuing education support
• Career growth in a growth-focused organization
• Global impact across domestic and international operations

Ready to Drive Quality Excellence?

If you're a results-oriented quality leader with the strategic vision and discipline to position Ashley as the undisputed leader in furniture quality, we want to hear from you.

Join us in our mission to improve quality and strengthen our competitive advantage.

Apply Now

Ashley Furniture Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.