What are the responsibilities and job description for the Senior Director Distribution Center Operations position at Ashley Job Opportunities?
Senior Director of Distribution Center Operations – East Region
Salary: $200,000–$220,000
Location: Advance, NC
Travel: up to 50%
We’re not looking for someone to sit in meetings and delegate. We need a proven operator who has led multiple high-volume distribution centers, rolled up their sleeves, and driven tactical execution tied directly to metrics. This role demands someone who understands the grind of operations—labor management, throughput, cost per unit, fill rate, safety, shipping accuracy—and knows how to move the needle at scale.
What You’ll Do:
- Own the operational performance of several large-scale distribution and fulfillment centers (300K to 1.5M sq. ft.), each processing $12–$21 million in product weekly.
- Build, lead, and mentor site leadership teams—develop talent and drive accountability.
- Establish and enforce operational discipline tied to productivity, safety, accuracy, and cost KPIs.
- Travel extensively across the East to work side-by-side with your teams, not from behind a desk.
- Design and execute plans for efficiency gains, process improvements, and network scalability.
- Lead through data—apply Lean and Continuous Improvement to root out waste and improve throughput.
- Ensure WMS and warehouse technologies are fully leveraged to optimize performance.
What You Bring:
- 12 years leading multiple distribution centers (this is non-negotiable)
- Experience running complex ops across various geographies with P&L responsibility
- Deep tactical knowledge in labor planning, inventory control, order fulfillment, and transportation alignment
- Track record of implementing and sustaining operational excellence at scale
- Fluent in WMS platforms, continuous improvement, and warehouse KPIs
- Bachelor’s in Supply Chain, Logistics, or related field—or equivalent experience
This role is for a high-level operator who leads from the floor, not from a distance. If you haven’t owned multiple sites and personally driven performance improvements, this role isn’t the fit.
Who We Are
At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It’s the reason we’re always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.
Apply today and find your home at Ashley!
Benefits We Offer
- Health, Dental, Vision, Employee Assistance Program
- Paid Vacation, Holidays, and Your Birthday off
- Generous Employee Discount on home furnishings
- Professional Development Opportunities
- Ashley Wellness Centers (location specific) and Medical Tourism
- Telehealth
- 401(k) and Profit Sharing
- Life Insurance
Our Core Values
- Honesty & Integrity
- Passion, Drive, Discipline
- Continuous Improvement/Operational Excellence
- Dirty Fingernail
- Growth Focused
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
This position is classified as safety-sensitive; therefore, successful completion of a drug screening is required as a condition of employment.
Salary : $200,000 - $220,000