Industry 4.0 Training Specialist

Build Your Career with Ashley Furniture

Transform Careers Through Exceptional Training & Development

Ashley Furniture is seeking a Senior Training Specialist to lead our Talent Management Programs and drive associate development across our organization. If you're passionate about creating engaging learning experiences and helping people reach their full potential, this is your opportunity to make a lasting impact.

About the Role

As a Senior Training Specialist, you'll be the face of learning at your location, facilitating onboarding programs, technical training, and professional development initiatives that set our associates up for success from day one and beyond.

What You'll Do

Facilitate & Deliver Excellence

• Lead Talent Management Programs and onboarding training for all Ashley associates

• Conduct technical training for non-production, production, supervisory associates, and managers

• Deliver instruction using various teaching methods in classroom and online settings, potentially across different shifts

• Apply adult learning theories to create engaging, effective learning experiences

Assess & Improve

• Create, implement, and interpret Reaction Surveys for onboarding and technical training programs

• Evaluate training effectiveness through written, verbal, competency demonstrations, and hands-on assessments

• Analyze feedback to improve engagement and retention within Talent Management Programs

• Compile evaluation data and make recommendations for improvements in delivery, materials, and format

Partner & Collaborate

• Work closely with local business leadership and HR to identify location-specific learning requirements

• Adapt training offerings based on business needs and communicate resource requirements to senior management

• Maintain ongoing communication with Industry 4.0 and Leadership & Professional Development teams

• Provide real-time feedback to learning experience designers and program owners

Support & Follow Through

• Follow up with new employees to ensure they receive necessary training and ongoing support

• Answer questions and provide guidance throughout the learning journey

• Assist with Industry 4.0 and Leadership and Professional Development programs as needed

Manage Operations

• Ensure all course and program supplies are available and ready

• Direct room setup and confirm individual materials are onsite

• Handle classroom management including attendance tracking, guest presenter coordination, and lunch/snack arrangements

• Monitor costs, schedule classes, set up systems and equipment, and coordinate enrollment

• Assist HR Admins with administrative support

Drive Continuous Improvement

• Identify and participate in continuous improvement opportunities within delivered programs

• Maintain professional knowledge and required training certifications

• Stay current with instructional technology and delivery methods

• Support Ashley's overall goals and objectives through ongoing professional development

What We're Looking For

Core Qualities:

• Strong ethics, values, and integrity

• Passion for developing people and driving organizational success

• Excellent facilitation and presentation skills

• Ability to assess learning effectiveness and make data-driven improvements

• Strong partnership and collaboration abilities

• Reliable attendance and professional commitment

Required Attributes:

• Flexibility to work extended hours when necessary

• Willingness to travel occasionally (domestic)

• Adaptability to teach across different shifts and learning modalities

• Strong organizational and classroom management skills

Who We Are

At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It’s the reason we’re always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Our Core Values

Honesty & Integrity

• Without hesitation, uses candor and is direct in communication

• Is tough-minded in working in and meeting the demands of reality

• Always tells the truth and follows through on commitments

Passion, Drive, Discipline

• Enjoys working hard and pursues work with energy, drive, and willpower to finish

• Is disciplined in developing consistency into work processes

• Is focused and relentless in achieving goals

Continuous Improvement/Operational Excellence

• Fights to take costs and waste out of the system

• Seeks to understand "why" something works the way it does, and through study and improvement determines how to better all processes and systems

• Strives for more in all areas of work by developing measurements, setting goals, and then working on ways to exceed goals through problem-solving methods that look beyond the obvious

Dirty Fingernail

• ​Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herself

• Has an insatiable curiosity and takes a "Go and See" approach to understand the current state of the business and the competitive realities

• Takes a hands-on approach to tackle problems and demonstrates critical thinking through use of effective questioning…asking the 5 "Whys"

Growth Focused

• Understands the customer’s needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needs

• Is competitive by studying the competition and is aggressive in looking for ways to beat them

• Strives to be the BEST by improving the quality of processes, reducing costs, doing more business, being profitable, and growing the business​

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

Corporate Social Responsibility