Assistant Fleet Manager (2nd Shift)

Job Title: Assistant Fleet Manager (2^nd Shift)

Location: Ecru, MS

Overview:
We are seeking a highly organized and results-driven Assistant Fleet Manager to join our team on the 2nd shift. This role is accountable for optimizing asset utilization and managing fleet personnel to control costs while ensuring exceptional delivery performance. The ideal candidate will have strong leadership skills, operational expertise, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Driver Management: Oversee all drivers’ daily activities and performance, including planning, dispatching, and maintaining clear communication throughout the shift.
• On-Time Performance (OTP): Track OTP metrics, generate reports, and identify areas for improvement.
• Load Management: Manage outbound operations by distribution center to ensure timely and accurate deliveries.
• Exception Management: Monitor undelivered load reports and coordinate resolution with appropriate teams.
• Cross-Functional Communication: Collaborate with Ambassadors, Customer Service, and Driver Managers to maintain driver capacity and service levels.
• Data Integrity: Ensure accurate and timely data entry across all systems.
• Staff Supervision: Lead 2nd shift office operations, manage administrative functions, and maintain smooth workflow.
• Asset Assignments: Oversee asset allocation and coordinate preventive maintenance with the asset team and operations.
• Customer Support: Provide responsive assistance to furniture customers, addressing inquiries and resolving delivery issues promptly.
• Financial Oversight: Process and follow up on BOL/POD/COD issues; review and resolve open loads, invalid dates, and other finance-related reporting needs.

Qualifications:

• Previous experience in fleet management, logistics, or transportation operations preferred.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Proficiency in data analysis and reporting tools.
• Ability to work effectively in a fast-paced, deadline-driven environment.

Who We Are
At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.

Apply today and find your home at Ashley!

Benefits We Offer
Health, Dental, Vision, and Employee Assistance Program
Paid Vacation, Holidays, and Your Birthday off
Generous Employee Discount on home furnishings
Professional Development Opportunities
Ashley Wellness Centers (location specific) and Medical Tourism
Telehealth
401(k) and Profit Sharing
Life Insurance

Our Core Values

Honesty & Integrity

• Without hesitation, uses candor and is direct in communication
• Is tough-minded in working in and meeting the demands of reality
• Always tells the truth and follows through on commitments

Passion, Drive, Discipline

• Enjoys working hard and pursues work with energy, drive and willpower to finish
• Is disciplined in developing consistency into work processes
• Is focused and relentless in achieving goals

Continuous Improvement/Operational Excellence

• Fights to take costs and waste out of the system
• Seeks to understand "why" something works the way it does, and through study and improvement determines how to better all processes and systems
• Strives for more in all areas of work by developing measurements, setting goals and then working on ways to exceed goals through problem-solving methods that look beyond the obvious

Dirty Fingernail

• Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herself
• Has an insatiable curiosity and takes a "Go and See" approach to understand the current state of the business and the competitive realities
• Takes a hands-on approach to tackle problems and demonstrates critical thinking through the use of effective questioning…asking the 5 "Whys"

Growth Focused

• Understands the customer’s needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needs.
• Is competitive by studying the competition and is aggressive in looking for ways to beat them
• Strives to be the BEST by improving the quality of processes, reducing costs, doing more business, being profitable, and growing the business

About
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Responsibility information page:
Corporate Social Responsibility

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals Only.