What are the responsibilities and job description for the Assistant Credit Manager position at Ashley Job Opportunities?
POSITION SUMMARY
This position will assist the corporate credit manager as directed to help ensure company goals are met, policies are followed, receivables are collected timely and bad debt write-offs are maintained at an acceptable level.
ESSENTIAL FUNCTIONS
- Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, pay adjustments, etc.
- Listen to, respond to and address employee concerns.
- Coordinate and manage the work of employees by directing members of the team to meet the area’s goals. Audit regularly to ensure standard operating procedures are being adhered to.
- Facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
- Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.
- Audit, maintain and ensure employee time-keeping and absentee records are accurate.
- Manage and improve departmental performance measures through use and interpretation of continuous improvement tools. Improve working conditions and processes that include supporting and directing employees to participate in improvement programs.
- Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
SKILLS
- Excellent oral and written communication skills
- Excellent interpersonal skills
- Proficient computer skills, including experience with internet and email use
- Professional telephone etiquette
- Provide effective leadership, promote teamwork and demonstrate the ability to lead people to get results
- Perform under strong demands in a fast-paced environment
- Respond professionally in situations with difficult employee/vendor/customer issues or inquires
- Remain calm in difficult situations
- Proven abilities in credit related functions
- Problem solve, especially in a fast-paced, high pressure environment
- Address difficult customer and employee issues & concerns
- Maintain confidentiality
- Possess and demonstrate leadership skills and initiative to complete tasks
- Maintain a positive and professional attitude that motivates others and promotes enthusiasm
- Delegate tasks to appropriate individuals
COMPETENCIES
- Professional
- Decision Making
- Results Oriented
- Adaptability
- Integrity and trust
EDUCATION
- Bachelor’s Degree in Finance or Business or related, Preferred
EXPERIENCE
- 4 years credit or finance related experience, Require
- Supervisory/Management experience