What are the responsibilities and job description for the Sales Manager position at Ashley Homestores of Central Illinois?
Sales Manager
Location: Peru, IL
$52,000 - $62,000 plus bonus
Join the Central Illinois Ashley Team – Where Proven Leaders Thrive!
Position Summary
At Ashley, the #1 home store in North America, as a Sales Manager, you’ll lead a team to help customers create beautiful homes. The Sales Manager leads and develops, coaches, and mentors a team of 100 % commission-based sales associates to achieve and exceed store sales goals. This role requires a dynamic leader who can inspire high performance, coach entrepreneurial selling skills, and create a motivating culture that drives individual and team successes.
- Lead, coach, and motivate a team of commission-based sales associates to meet or exceed sales targets. Provide regular feedback and create professional development plans tailored to each associate.
- Foster a high-energy, entrepreneurial culture that thrives on accountability, resilience, and continuous improvement.
- Manage change initiatives, new product launches, and promotional campaigns effectively.
Sales Performance & Strategy
- Translate store and company goals into actionable sales strategies that align with commission-based earning opportunities.
- Monitor sales KPIs daily, using real-time metrics to identify trends, adjust tactics, and drive results.
- Coaches and mentors the team to consistently execute the Ashley selling process.
Commission-Specific Management
- Design and implement store initiatives to keep morale high between commission payouts.
- Recruit and onboard sales talent with the drive, discipline, entrepreneurial drive to succeed without a guaranteed base.
- Support resilience by coaching through slow periods, market changes, and customer objections.
- Implement retention strategies to keep top performers engaged and committed.
Customer Experience
- Model and enforce exceptional customer service standards.
- Resolve escalated customer concerns promptly and professionally to protect brand reputation.
- Ensure the team builds strong customer relationships that encourage repeat business and referrals.
Operational Excellence
- Schedule floor coverage to maximize selling opportunities during peak hours.
- Ensure team compliance with company policies, pricing guidelines, and promotional rules.
- Maintain awareness of competitive activity and market trends to adjust strategies proactively.
Qualifications
- 3 years of team leadership experience, preferably in furniture or high-ticket sales.
- Proven track record leading commission-based or performance-driven sales teams.
- Strong coaching, mentoring and motivational skills.
- Excellent communication, conflict resolution, and relationship-building abilities.
- Ability to analyze sales data and adjust strategies quickly.
- Experience recruiting, onboarding, and retaining high-performing salespeople.
Performance Expectations
- Meet or exceed monthly and quarterly sales goals.
- Recruit sales talent with the discipline and entrepreneurial drive to succeed. Maintain high sales associate retention rates.
- Drive year-over-year growth in average transaction value and customer satisfaction scores.
- Coach and develop a pipeline of successful sales talent.
What We Offer:
- Build your career within the Ashley family - whether you grow locally or move across the U.S., you'll have opportunities to continue your career with Ashley.
- We have a supportive team culture - our employees say one of the best parts of working here is each other. We have fun!
- Paid Time Off (PTO) – Start accruing right away!
- Up to 3% SIMPLE IRA Match
- Health, Dental & Vision Insurance
- Life Insurance
- Employee Assistance Program (EAP)
- $5k Continued Education Stipend per year!
- Employee Discounts
Apply Today! Start your journey with Ashley and elevate your success!
Location: 1651 38th St, Peru, IL 61354
At this time, relocation support is not included for this position.
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