What are the responsibilities and job description for the Customer Service Representative position at Ashley Home Store?
About Us: Join the #1 furniture brand in North America, Ashley Furniture!
We offer an exciting, fast-paced work environment with unmatched growth opportunities. As part of our team, you will have the chance to help customers transform their homes while enjoying guaranteed hourly rate, paid training, excellent benefits, and unlimited earning potential.
Job Details: As a Home Furnishing Consultant, you will be a key part of our customer experience.
Your role will focus on bringing your energetic and friendly personality to help build relationships with clients, helping them find the perfect furniture, mattresses and décor to match their home and style needs. You’ll work in a supportive environment where your success is celebrated, and there are no limits to your growth.
Earnings & Growth Potential:
- Top performer earned over $150,000 at Regency Management Services
- Top performers make over $100,000 annually
- First year Home Furnishing Consultants, with no experience earn over $45,000
- Unlimited earning potential with performance-based incentives
- Paid training and ongoing development to help you succeed and grow
- We believe in growing from within. Part of our family of brands will provide opportunities for career advancement into positions within our company as you grow throughout your career.
Key Responsibilities:
- Greet and assist customers with their furniture needs, offering personalized product recommendations
- Passion for connecting with customers while discovering their preferences and offer tailored solutions
- Stay up to date on product features, design trends, and store promotions across our four brands
- Help maintain a visually appealing store by ensuring that displays are organized and on-brand
- Process sales transactions accurately and efficiently
- Meet and exceed individual sales goals and contribute to overall store performance
Qualifications:
- No experience required; our training program was built by successful sales associates to prepare you to maximize your earning potential
- A passion for customer service and a talent for building relationships
- Strong communication and interpersonal skills
- A positive, can-do attitude with the ability to work well in a team environment
- Flexibility to work evenings, weekends, and holidays as needed
What We Offer:
Feeling under the weather? We’ve got you covered!
- Comprehensive Health, Dental, and Vision coverage
- 401K retirement
- Life insurance – Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance/ Supplemental Life/ AD&D
- Short Term Disability, Long Term Disability, Critical Illness Accident
- Flexible Spending Account (FSA)
- Employee Assistance Program
- Paid Vacation, Holidays, PTO
- Competitive hourly wage with unlimited commission potential plus monthly bonus
- Employee discounts on furniture, mattresses and home décor
- A supportive, team-oriented work environment
- Paid training and mentorship to support your growth
- Opportunities to gain experience and advance your career within the company
Apply Today! If you’re enthusiastic about retail and helping customers find the furniture they love, we want to meet you! Join Ashley Furniture with Regency Management Services.
Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $100,000