Store Sales Manager

Company Description Ashley Global Retail is the retail division of Ashley Furniture Industries, the largest manufacturer of home furnishings in the world and the leading furniture store brand in North America since 2005. As a privately held, family-owned company, Ashley offers long-term stability, a strong track record of success, and a culture focused on continuous improvement. The corporate headquarters is located in a modern office in historic Ybor City in Tampa, Florida, surrounded by vibrant culture, architecture, and dining. Team members benefit from a dynamic, fast-paced work environment, competitive pay in a state with no income tax, comprehensive and affordable benefits, and significant discounts on stylish home furnishings. Ashley also provides broad career growth opportunities across areas such as Merchandising, Marketing, Interior Design, Graphic Design, IT, eCommerce, Sales, and Internships.
Role Description The Store Sales Manager is a full-time, on-site role based in Orem, UT, responsible for driving store sales performance and ensuring an exceptional customer experience. This role oversees daily store operations, including managing sales associates, monitoring key performance metrics, and implementing sales strategies aligned with company goals. The Store Sales Manager leads, coaches, and motivates the team to meet and exceed individual and store sales targets while maintaining Ashley’s service standards and visual merchandising guidelines. Responsibilities include scheduling staff, conducting training, resolving customer concerns, and partnering with corporate teams on promotions and initiatives. The role also involves maintaining a clean, organized showroom, managing inventory and product placement, and upholding company policies and procedures.
Qualifications

• Demonstrated sales leadership experience, including managing retail teams, driving sales results, and coaching associates to achieve performance goals.
• Strong customer service and relationship-building skills, with the ability to engage customers, understand their needs, and provide consultative selling in a retail environment.
• Operational and organizational skills, including scheduling, inventory oversight, visual merchandising, and adherence to store policies and processes.
• Communication and interpersonal skills, with the ability to give constructive feedback, collaborate with cross-functional partners, and represent the brand professionally.
• Problem-solving and decision-making abilities, including handling escalated customer issues, resolving conflicts, and adapting to a fast-paced, changing environment.
• Previous experience in furniture, home furnishings, or big-box retail management is preferred; familiarity with POS systems and basic computer applications is beneficial.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed, and to perform the physical requirements of a showroom retail environment.
• High school diploma or equivalent required; post-secondary education in Business, Retail Management, or a related field is a plus.