Delivery Helper

• Handle product safely.

• Conduct physical inspection of product to identify damages goods, performs touch- up and repair as needed on product.

• Place product in designated storage areas safely.

• Prepare and load customer delivery trucks.

• Unload and safely place product in customer home.

• Understand and comply with all store policies and procedures.

• Remove all packaging materials from the location.

• Communicates and documents customer concerns to Warehouse Support.

• Communicates credit, damage and essential information to Customer Service Department.

• May be required to complete shipping/ receiving paperwork

• May be required to complete Department of Transportation paperwork.

• Maintains clean and organized warehouse area.

• Maintain a professional image.

• Assist driver as needed with vehicle inspection, routine maintenance and fueling of vehicle at approved locations.

• Completes other assignments and special projects as requested.

• Maintains reliable attendance.

• Primarily responsible for own work. Makes routine choices within established procedures with readily available supervision. Work is task oriented with routine and repetitive problems with straightforward alternatives.

• Experience

• 1 year delivery experience with a straight truck preferred
• Furniture knowledge preferred

• Knowledge of:
• Local geographical area
• Lifting techniques
• Furniture industry and furniture assembly
• Furniture line
• Working knowledge of Continuous Improvement tools

• Skills and Abilities
• Ability to obtain and maintain required State and Federal driving requirements
• Ability to frequently lift, push, or pull 100 lbs plus to shoulder height
• Ability to assemble furniture
• Ability to work safely in an environment that is frequently exposed to moving mechanical parts
• Effective interpersonal communication skills
• Effective time management and organizational skills
• Work independently as well as in a team environment
• Analytical and problem solving skills
• Maintain confidentiality
• Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

• Power tools, lifting equipment as required, scanner

• Mental Effort
• Work is performed under strong demands in a fast-paced environment
• Communicating with diverse customer population
• Generates suggestions to improve processes
• Create, interpret, and analyze Continuous Improvement tools
• Displays empathy, understanding, and patience with employees and external custom

• Physical Requirements

• Sit for extended periods of time
• Stands and walks/moves to different locations as needed
• Frequently lift, push, or pull 100 lbs plus to shoulder height
• Frequent bending and stooping

At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It’s the reason we’re always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.

Apply today and find your home at Ashley!

Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.