Retail Distribution Center Supervisor

Summary

The Warehouse Supervisor assists the Warehouse Operators Manger directing the daily activities of the warehouse. Including Employees supervision and proper utilization of space, equipment and manpower. Provides leadership, direction and monitors the targets accomplishments.

Responsible for: The Warehouse Supervisor is responsible for supporting the operations of the Distribution Center by responding to the changing environment and driving processes relating to Customer Service, assembling, conditioning, inventory of products and delivery.

Accountable for: The Warehouse Supervisor is accountable and maintains accountability for the safe, efficient and Lean Operation of the facility and equipment. The Warehouse Supervisor is also accountable for the productivity goals and quality (picking, put-away, receiving, MTOs, customer pick up, etc.) to ensure a lean, efficient execution in every process.

Primary Job Functions

This section describes the primary /essential responsibilities that this job performs.

• Supervises and monitors activities engaged in receiving, stocking, picking, assembling, conditioning, inventory handling and delivery.
• Complies with and enforces day-to-day standards.
• Ensures team members are working at a rapid pace to meet the pieces per hour goals without sacrificing safety and accuracy/quality.
• Implements warehouse safety and security programs and activities.
• Evaluates and monitors housekeeping, security and sanitation levels on a daily basis.
• Reviews 6S evaluation scores to ensure sustainability of these operational process.
• Ensures safety in their designated areas ensuring warehouse is neat and secure, and that damages to product, equipment and facility is prevented.
• Ensures dress code and professionalism is maintained at its highest levels at all times.
• Reports and inspect physical conditions of the warehouse, equipment, maintenance, repair or replacement as necessary.
• Ensures standard operating procedures for picking, receiving, handling, storing, or salvaging products are being met.
• Audits and physically inspects product location after receiving or picking product to/from inventory, looking for any errors or quality problems.
• Receiving audit
• Consolidate product
• Responsible for Customer pick up
• Supervises the warehouse tasks of locating, picking and inspecting of product for customer, assists in loading product into vehicle.
• Ensures proper conduct and presentation while working with customers.
• Assesses employees are utilizing proper customer service approaches and techniques to ensure customer’s needs, complaints and issues are successfully resolved within the HomeStore Warehouse guidelines and standards.
• Conducts education and mentors staff in best practices of receiving, storing and picking products from inventory.
• Define quaility/performance measures as well as targeted levels.
• Monitors the execution of strategies developed for achieving targeted measures.
• Responsible for continuous improvement.
• Monitors the achievement and execution of targeted levels.
• Implements strategies for achieving targeted levels
• Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
• Follow all OSHA and Company established safety rules and Follow procedures.
  

Secondary Job Functions

This section describes the secondary responsibilities that this job performs.

• Maintains reliable attendance.
• Actively participates in departmental meetings, training and education. Assist with training other employees and providing backup.
• Assists with training other employees
• Completes other assignments and special projects as requested.
  
  

Education

Job Qualifications

• High School, Diploma or equivalent
  
  

Experience

• 1 year working in a warehouse environment required
• 1-10 months of inventory control preferred
• 6 months of supervisory experience
  
  

Skills

Knowledge, Skills and Abilities

• Effective time management and organizational skills
• Work independently as well as in a team environment
• Analytical and problem solving skills
• Maintains confidentiality
• Working knowledge of Continuous Improvement
• Handle multiple projects simultaneously within established time constraints
• Proficient computer skills, including experience with Microsoft Office Suite, and internet
• Perform under strong demands in a fast-paced environment
• Displays empathy, understanding and patience with employees and external customers
• Respond professionally in situations with difficult employee/vendor/customer issues or inquires
• General familiarity with safe warehouse functions
• Ability to use some PIV machinery
• Knowledge of proper methods for lifting/stacking and leverage
• Basic computer functions
• Strong product knowledge
• Strong attention to details
• Manages multiple tasks and priorities simultaneously
• Problem solve and make decisions especially in a fast-paced high-pressure environment.
• Ability to communicate with others
• Excellent interpersonal skills
• Provides effective leadership, promotes teamwork and demonstrates the ability to lead people to get results
• Possesses and demonstrates leadership skills and initiative to complete tasks
• Maintains a positive and professional attitude that motivates others and promotes enthusiasm
• Effective time management and organizational skills
• Handles multiple projects simultaneously within established time constraints
• Performs under strong demands in a fast-paced environment
• Responds professionally in situations with difficult employees’ issues or inquiries
  
  

What’s In It For You

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Extended health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off & Holidays
• Paid Birthday
  
  

Compensation: This position pays an hourly rate of $17.22 - $25.82

Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 40 hours paid vacation and accrual Washington Paid Sick Leave 1 hour for every 40 hours worked up to 52 hours. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.