What are the responsibilities and job description for the Employee Ambassador position at Ashley Furniture Industries?
Employee Ambassador (On-Site: Tampa, FL)
What Will You Do?
As an Employee Ambassador, you will provide critical administrative and operational support to the HR Director and Leave Administrator in supporting employee leave programs and related processes. This role is essential in ensuring accurate data management, timely case support, compliance with company policies, and a positive employee experience throughout the leave process. The ideal candidate is detail-oriented, highly organized, customer-focused, and capable of managing a high volume of responsibilities with professionalism and efficiency.
Key Responsibilities
Administration Support:
Provide day-to-day administrative support to the HR Director and Leave Administrator in coordinating employee leave of absence cases, including FMLA, ADA, personal leaves, and other company leave programs.
Data Accuracy & Record Management
Maintain accurate employee records, enter and update information in HR systems, and ensure documentation is complete and organized.
Compliance Support
Assist with ensuring leave administration practices adhere to all Federal, State, and local regulations, as well as company policies and procedures.
Employee & Manager Support
Respond to inquiries regarding leave processes, documentation requirements, and general policy questions with professionalism, empathy, and responsiveness.
Team Collaboration
Work closely with HR, Payroll, Benefits, and leadership teams to support smooth leave operations and employee transitions.
High-Volume Coordination
Manage a high volume of emails, documentation, requests, and follow-up activities using current technology and communication platforms.
Communication Skills
Demonstrate strong verbal and written communication skills when interacting with employees, managers, and internal HR partners.
Process Enhancement
Support continuous improvement efforts by identifying opportunities to streamline processes and improve operational efficiency.
Problem Solving
Assist in resolving issues by utilizing sound judgment, attention to detail, and a proactive approach to support the HR Director and Leave Administrator effectively.
What Do You Need?
Our Core Values
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
https://www.ashleyfurniture.com/about-us/corporate-social-responsibility/report/
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
What Will You Do?
As an Employee Ambassador, you will provide critical administrative and operational support to the HR Director and Leave Administrator in supporting employee leave programs and related processes. This role is essential in ensuring accurate data management, timely case support, compliance with company policies, and a positive employee experience throughout the leave process. The ideal candidate is detail-oriented, highly organized, customer-focused, and capable of managing a high volume of responsibilities with professionalism and efficiency.
Key Responsibilities
Administration Support:
Provide day-to-day administrative support to the HR Director and Leave Administrator in coordinating employee leave of absence cases, including FMLA, ADA, personal leaves, and other company leave programs.
Data Accuracy & Record Management
Maintain accurate employee records, enter and update information in HR systems, and ensure documentation is complete and organized.
Compliance Support
Assist with ensuring leave administration practices adhere to all Federal, State, and local regulations, as well as company policies and procedures.
Employee & Manager Support
Respond to inquiries regarding leave processes, documentation requirements, and general policy questions with professionalism, empathy, and responsiveness.
Team Collaboration
Work closely with HR, Payroll, Benefits, and leadership teams to support smooth leave operations and employee transitions.
High-Volume Coordination
Manage a high volume of emails, documentation, requests, and follow-up activities using current technology and communication platforms.
Communication Skills
Demonstrate strong verbal and written communication skills when interacting with employees, managers, and internal HR partners.
Process Enhancement
Support continuous improvement efforts by identifying opportunities to streamline processes and improve operational efficiency.
Problem Solving
Assist in resolving issues by utilizing sound judgment, attention to detail, and a proactive approach to support the HR Director and Leave Administrator effectively.
What Do You Need?
- 2 years of experience as an administrative professional in Human Resources
- Associates degree in Human Resources, Business Administration or related field or equivalent work experience
- Knowledge of Federal, state, and local employment laws
- HRIS systems
- Payroll, LOA, and employment benefits
Our Core Values
- Honesty & Integrity
- Passion, Drive, Discipline
- Continuous Improvement/Operational Excellence
- Dirty Fingernail
- Growth Focused
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
https://www.ashleyfurniture.com/about-us/corporate-social-responsibility/report/
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
Salary : $20 - $24