What are the responsibilities and job description for the Delivery Helper position at Ashley Furniture Industries?
Summary
The Home Delivery Driver Helper plays a crucial role in delivering products to designated locations. To excel in this position, the helper needs to prioritize efficiency, effectiveness, and safety throughout the delivery process. Additionally, the helper should consistently provide exceptional customer service by demonstrating quality workmanship and clear, professional communication. By adhering to these standards, the Home Delivery Helper can ensure a positive experience for both the customer and the company.
Primary Job Functions
This section describes the primary /essential responsibilities that this job performs.
This section describes the secondary responsibilities that this job performs.
The Home Delivery Driver Helper plays a crucial role in delivering products to designated locations. To excel in this position, the helper needs to prioritize efficiency, effectiveness, and safety throughout the delivery process. Additionally, the helper should consistently provide exceptional customer service by demonstrating quality workmanship and clear, professional communication. By adhering to these standards, the Home Delivery Helper can ensure a positive experience for both the customer and the company.
Primary Job Functions
This section describes the primary /essential responsibilities that this job performs.
- Responsible for loading products into trucks with driver and going to customers’ homes on pre-routed trips. Delivery can range from drop at doorstep to full set up of product in home.
- Following the best practices for safety while loading or unloading a truck
- Communicating with dispatchers, drivers, and other team members to make deliveries.
- Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
- Follow all OSHA and Company established safety rules and procedures
This section describes the secondary responsibilities that this job performs.
- Maintain reliable attendance.
- Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
- Complete other assignments and special projects as requested.
- High School, Diploma or equivalent
- 6 months to 1 year delivery experience preferred
- Strong attention to detail
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Effective time management and organizational skills
- Work independently as well as in a team environment
- Analytical and problem-solving skills
- Maintain confidentiality
- Working knowledge of Continuous Improvement
- Handle multiple projects simultaneously within established time constraints
- Perform under strong demands in a fast-paced environment
- Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect
- Display empathy, understanding and patience with employees and external customers