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Automation Supervisor

Ashley Furniture Industries
Advance, NC Full Time
POSTED ON 11/12/2025 CLOSED ON 3/18/2026

What are the responsibilities and job description for the Automation Supervisor position at Ashley Furniture Industries?

Who We Are:

At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.


Apply today and find your home at Ashley!


Overview:

The Automation Supervisor provides operational and systemic support to the manufacturing and automation teams. This position work directly with the operation to troubleshoot problems or issues that arise, identify enhancements for the systems or processes that automated machinery is performing, and apply continuous improvement philosophy to improve the overall workflow efficiency and standardization. This position is responsible to manage the Automation Technicians in each location.


What You Will Do:

  • Work with management and automation systems to ensure operation of autonomous machinery is meeting the business need.
  • Physically interact with automation machinery to ensure proper operation.
  • Troubleshoot systemic and operational issues arising from change order adjustments or enhancements; determine the root cause of the issue and/or work with IT as necessary to resolve.
  • Collaborate with the distribution and fulfillment center management to determine key performance indicators for automated processes.
  • Collaborate with operations management and end users to assist in the implementation of process improvement initiatives to increase productivity and safety, as well as reduce cost and waste, in all operational processes.
  • Assist with the development and maintenance of departmental standard operating procedures (SOPs); notify appropriate personnel and assist with training as necessary.
  • Work collaboratively with the distribution center training personnel to ensure all training materials are created, updated, and rolled out to appropriate locations. Follow the established audit system to validate the training has been completed.
  • Gather and analyze data from the system to define issues or needed enhancements and work collaboratively to develop recommendations for solutions and/or improvements.
  • Work directly with internal and external systems testing resource(s) to validate all new code. Ensure positive outcome of testing or make recommendations to appropriate personnel to modify new code for successful launch.
  • Conduct User Acceptance Testing (UAT) to ensure system enhancements meet the objectives; log errors and/or defects and provide feedback as appropriate.
  • Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, pay adjustments, etc.
  • Coordinate and manage the work of employees by directing members of the team to meet the area’s goals. Audit regularly to ensure standard operating procedures are being adhered to.
  • Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.
  • Audit, maintain and ensure employee time-keeping and absentee records are accurate.
  • Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
  • Manage resources to optimize equipment, facilities, employees, methods and materials.
  • Demonstrate the Company’s Core and Growth Values in the performance of all job functions.


Education and/or Qualifications:

  • Bachelor's degree in Automation, Electrical, Mechanical Engineering or related field, or equivalent work experience
  • 5 years’ automation experience in a manufacturing environment, Required
  • Knowledge of current Programmable Logic Controllers (PLCs)
  • Knowledge of current Motion Control technology
  • Ability to design, build, maintain, troubleshoot and study all aspects of machine control
  • Knowledge and experience with 2D and 3D software
  • Familiarity with current Human Machine Interface programming using
  • Current Robotics Industry Association Robotic Standards
  • Robot programming
  • Vision systems
  • Knowledge of industry safety standards for building and designing machines
  • Machining and metal working experience
  • Ability to solve problems of equipment and perform complex system tests
  • Creative thinking
  • Strong attention to detail
  • Self-motivated
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Willing to learn and accept new software and methods of system control
  • Effective time management and organizational skills
  • Work independently as well as in a team environment
  • Analytical and problem-solving skills
  • Working knowledge of Continuous Improvement
  • Handle multiple projects simultaneously within established time constraints



Benefits We Offer:

  • Health, Dental, Vision, Employee Assistance Program
  • Paid Vacation, Holidays, and Your Birthday off
  • Generous Employee Discount on home furnishings
  • Professional Development Opportunities
  • Ashley Wellness Centers (location specific) and Medical Tourism
  • Telehealth
  • 401(k) and Profit Sharing
  • Life Insurance


Our Core Values:

  • Honesty & Integrity
  • Passion, Drive, Discipline
  • Continuous Improvement/Operational Excellence
  • Dirty Fingernail
  • Growth Focused


To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

Corporate Social Responsibility


We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.


Salary : $28 - $48

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